Sales Coordinator - B2B Order Management

About Morcom Induction

Morcom Induction Pvt Ltd is a dynamic manufacturing company situated in Harsana Kalan, Sonipat, Haryana, specializing in industrial induction equipment. We pride ourselves on being a premium brand with robust systems, formal HR processes, punctual salary payments, and direct access to leadership. Our factory is located at Rathdhana Road, Harsana Kalan, Sonipat - 131001.

Role Overview

Morcom Induction Pvt Ltd is seeking a dedicated Sales Coordinator to serve as the operational core of our sales department. This role is crucial for managing the entire sales cycle, from initial inquiry to final invoicing, ensuring a premium, error-free customer experience.

Key Responsibilities

• Manage incoming client inquiries via phone, WhatsApp, email, and walk-ins within established turnaround times, maintaining a detailed inquiry register.
• Prepare professional quotations, proforma invoices, and client-facing catalogues according to Morcom's standards.
• Process approved quotations into sales orders and ensure all necessary documentation is completed prior to dispatch.
• Liaise with both domestic and international suppliers (including those in China) to confirm product availability, lead times, and shipment schedules.
• Generate tax invoices, e-way bills, and dispatch documents, while coordinating all logistical arrangements.
• Monitor outstanding payments, politely follow up on overdue accounts, and escalate persistent payment issues.
• Maintain a daily sales tracking system and prepare weekly/monthly Management Information System (MIS) reports for leadership review.

Preferred Candidate Profile

• Possess 2-5 years of experience in B2B sales coordination, inside sales, or order management.
• Hold a graduate degree, with a preference for B.Com, BBA, or BA. A computer course would be advantageous.
• Demonstrate strong proficiency in MS Excel (including VLOOKUP, Pivot Tables), MS Word, and MS PowerPoint. Familiarity with Tally, Busy, or other ERP systems is expected.
• Exhibit meticulous attention to detail regarding GST, e-way bill, and invoice documentation.
• Communicate fluently in Hindi and possess working English proficiency, with the ability to manage over 20 concurrent inquiries.
• Candidates residing in or near the Sonipat, Kundli, Rai, Bahadurgarh, or North Delhi areas are preferred.

Additional Information

This is a full-time, on-site position at our Harsana Kalan, Sonipat factory. Working days are Monday to Saturday.