Sales Advisor - Cheadle
Scrivens Opticians & Hearing Care
Stoke-on-Trent, England, United Kingdom ・ フルタイム
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- 4週間
- 作業モード
- 在任中
- 資格
- Candidates with a friendly, customer-focused attitude who are open to learning and can work both collaboratively and independently are suitable. Previous retail or customer service experience is helpful but not required.
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仕事内容
About the role
Scrivens Opticians & Hearing Care is looking for a Sales Advisor to be the first friendly face customers meet in branch. The role is centred on making people feel comfortable, listened to, and well supported while they choose products and services that can make a real difference to their everyday lives.
You will spend your day helping customers with eyewear and hearing care solutions in a busy, customer-led setting, offering knowledgeable guidance and a welcoming service from start to finish.
Key responsibilities
- Welcome customers in a courteous, professional manner.
- Support customers in choosing optical and hearing products that suit their needs.
- Offer straightforward advice on frames, lenses, and hearing care options.
- Use branch systems to handle sales and appointment bookings.
- Assist with stock control and product display.
- Help maintain a tidy, inviting, and well-organised shop floor.
- Collaborate with Optometrists, Hearing Aid Audiologists, and other branch colleagues to ensure customers receive a smooth experience.
What we are looking for
We are seeking someone who is approachable, upbeat, and confident when speaking with customers. Experience in retail or customer service would be helpful, but it is not a must-have.
The right person will be comfortable working with others as well as taking initiative independently. A positive attitude, eagerness to learn, basic computer skills, and a careful eye for detail are all important for success in this role.
What we offer
- A competitive salary with room to progress.
- Comprehensive training and ongoing support from the first day.
- Discounts on optical and hearing products for staff.
- A friendly, supportive team environment within a family-run business.
- Clear career routes into senior sales, management, or clinical positions.
- An enhanced staff discount programme.
- 28 days of annual leave, including bank holidays, on a pro-rata basis.
Additional information
This role is based in a branch environment and requires strong customer focus, attention to detail, and the ability to contribute to a fast-moving retail setting.