Representative, Talent Acquisition

Role overview

The City of Toronto’s People & Equity Division is hiring two temporary Representatives, Talent Acquisition to support its recruitment function. This role sits within the Talent Acquisition section and reports to the Senior Consultant, Talent Acquisition. The position is designed for someone who is detail-oriented, service-focused, and comfortable working in a busy environment that serves a diverse workforce.

Job details

• Job ID: 65390
• Division and section: People & Equity, Talent Acquisition
• Work location: Metro Hall, 55 John Street, Toronto, under a hybrid work model
• Employment type: Full-time, temporary
• Duration: 5 months
• Vacancies: 2
• Work schedule: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Classification: PSG #TX5142, wage grade 3.5
• Posting window: 26-JUN-2026 to 13-JUL-2026

What the role involves

You will support recruitment and onboarding activities from start to finish, while keeping records accurate and helping deliver timely, high-quality service. The position requires balancing competing priorities, handling confidential information carefully, and maintaining strong coordination across internal teams and candidates.

• Help the Talent Acquisition team deliver services and meet section goals.
• Support full-cycle hiring for union and non-union roles, including posting openings in SuccessFactors, coordinating external advertising, drafting candidate communications, arranging and proctoring virtual and in-person assessments, scheduling interviews, and preparing offer letters.
• Coordinate onboarding for new hires in SuccessFactors and SAP.
• Monitor onboarding tasks such as electronic signatures and document uploads, and follow up with candidates on missing paperwork.
• Work with Payroll and People & Equity partners to resolve onboarding problems or data mismatches.
• Maintain electronic recruitment files and use the applicant tracking system to support staffing activity.
• Respond to questions from staff, clients, and candidates by phone, email, or in person about policies, procedures, and competitions.
• Prepare and process sensitive documents with accuracy and confidentiality.
• Use documented procedures and technology tools to manage time-sensitive recruitment administration and transactions.
• Provide software and systems support, assist with research and analysis, and compile and summarize data.
• Complete tasks within service level agreements and collective agreement requirements while managing deadlines and shifting priorities.
• Work with the team to identify improvements and implement corrective actions.
• Support the organization’s commitment to diversity, human rights, accessibility, equity, inclusion, and continuous learning.
• Carry out other related duties assigned by the Manager or Senior Consultants to support service delivery and team objectives.

What you need to succeed

This position calls for experience in an HR, recruitment, or talent acquisition setting, along with strong administrative capability and a customer-first mindset. You should be comfortable working with HR systems, managing sensitive information, and adapting quickly in a deadline-driven environment.

• Substantial administrative experience in recruitment, HR, or talent acquisition.
• Post-secondary education in Human Resources, Business Administration, or a closely related field, or an equivalent mix of education and experience.
• Comfort with Microsoft Office tools such as Outlook, Word, PowerPoint, and Excel, plus HR systems such as SAP and SuccessFactors and virtual meeting tools like MS Teams.
• Strong organization and the ability to juggle multiple priorities and deadlines with flexibility.
• A client-focused approach that supports candidates, hiring managers, and internal teams with a positive experience.
• Clear communication skills and strong attention to detail for handling inquiries, preparing correspondence, and presenting information to different audiences.
• Sound judgment and discretion when working with confidential information.
• The ability to collaborate effectively, take initiative, and solve problems independently when needed.
• Knowledge of employment-related legislation, policies, guidelines, collective agreements, and related regulations, including the Employment Standards Act, Ontario Human Rights Code, Occupational Health & Safety Act, and Workplace Safety and Insurance Act.
• Willingness to travel to different City of Toronto work locations as required.

Equity and accommodation

The City of Toronto is an equal opportunity employer and is committed to building an inclusive workplace that reflects the community it serves. The organization also provides accessible, barrier-free employment practices in line with the Accessibility for Ontarians with Disabilities Act (AODA). If you need accommodation during any stage of the hiring process, you are encouraged to request it when contacted.

Compensation and working conditions

The salary range for this temporary role is $2,319.03 to $2,979.03 bi-weekly, with a hiring zone of $2,319.03 to $2,613.73 bi-weekly. The role follows a Monday to Friday schedule of 35 hours per week. This position is non-union and is classified under PSG #TX5142, wage grade 3.5.