Presales Manager

About the Company

Unified Data-Tech is a system integration firm located in Goregaon East, Mumbai. The organization is seeking candidates with relevant industry background, ideally from the same sector.

Role Overview

This is an on-site presales role focused on infrastructure, virtualization, and hyper-converged infrastructure (HCI). The position reports to the Associate Director and is suited to professionals who enjoy a fast-paced, high-performance environment where they can solve complex customer problems and contribute to business growth.

The company is looking for someone with 4 to 7 years of experience in presales or presales engineering, preferably with exposure to VMware, Citrix, Nutanix, VxRail, or Simplivity.

Key Responsibilities

• Assess customer infrastructure needs and design practical, cost-efficient service and solution proposals.
• Handle solution and service design across infrastructure components, including transition and transformation of technology and services.
• Stay current on virtualization platforms and participate in hands-on implementation work when required.
• Recommend, architect, and implement service solutions that improve infrastructure outcomes.
• Prepare solution documents, effort estimates, and pricing inputs.
• Work closely with sales, delivery teams, and partner managers to create complete customer solutions.
• Develop and present transformational service offerings, identify business triggers, and highlight infrastructure issues that affect customer operations.
• Prepare business cases and provide sound technical and commercial guidance to clients and internal stakeholders.
• Study the competition and shape winning sales approaches, often jointly with partners.
• Support RFQ, RFI, RFP, proposal, and statement-of-work activities.
• Create and maintain written procedures and best practices for pre-sales and post-sales service delivery.
• Deliver technical briefings and presentations to senior executives.
• Support business development and account teams with relevant sales collateral, pricing, and response materials.
• Contribute to customer acquisition, conversion, and retention goals.
• Offer project guidance for major initiatives in data protection, storage, virtualization, and consolidation.
• Design, develop, and deploy innovative storage and data management solutions.
• Manage multiple competing priorities across simultaneous client assignments.
• Share product feedback with internal product teams based on customer needs.
• Document best practices for designing and deploying solutions.
• Serve as a front-line technical point of contact for best-practice and informal customer queries.
• Provide support across pre-sales consulting and post-sales deployment through technical product knowledge.
• Join customer meetings, deliver presentations, and help build strong technical relationships in assigned accounts.
• Resolve technical product issues and partner with field teams to support revenue and divisional goals.
• Track technology trends and competitive developments, then report insights to management.
• Increase product awareness among existing customers through future-product and technology presentations.
• Assist in technical and product training for sales and account management teams.

Technical Focus Areas

• Virtualization and infrastructure platforms such as VMware, Nutanix, IBM, HPE, Dell EMC, and Citrix
• Virtualization technologies
• Enterprise storage and enterprise backup technologies
• Linux, Unix, and Windows operating systems

Desired Traits

• Strong communication and interpersonal abilities
• Good planning and organization skills
• Solid analytical thinking, troubleshooting, and problem-solving capability
• Ability to handle incidents independently and efficiently
• Exposure to IT environments with remote service desk or technical support responsibilities

Certifications

Preferred certifications include IBM, Nutanix, VMware, HPE, and Dell EMC credentials, though these are not mandatory.