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- Diploma or certificate in Hospitality Management
- 資格
- Candidates with a hospitality qualification and experience in luxury hotel, resort, or guest-facing recreation roles are preferred. Applicants should be comfortable working in an on-site luxury hospitality environment, handling guest interactions, administration, cash reconciliation, and recreation…
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About the Role
Emirates Palace Mandarin Oriental in Abu Dhabi is hiring a Leisure Concierge for its Leisure department. This role supports the recreation team by handling front desk operations during opening hours, assisting guests with information about activities, amenities, and booking options, and ensuring all cash and monetary transactions are recorded and reconciled accurately. The position reports to the Assistant Operations Manager.
About the Property and Employer
Mandarin Oriental is a globally recognized luxury hospitality group known for managing some of the world’s most distinguished hotels, resorts, and residences in prime destinations. The brand is celebrated for refined service influenced by Asian heritage and for delivering high-end guest experiences.
Emirates Palace Mandarin Oriental, Abu Dhabi is a landmark luxury destination in the heart of the city, featuring a private 1.3 km beach, landscaped pools, a private marina, and extensive conference facilities. The property offers 390 rooms and suites, award-winning hospitality, and authentic local experiences.
Key Duties
The Leisure Concierge is expected to manage reception operations, support recreation services, maintain guest service standards, and help drive revenue through recreation and retail offerings.
Additional Notes
The hotel highlights a people-first culture centered on craftsmanship, integrity, respect, responsibility, and continuous growth. The employer also offers learning and development support, complimentary stays and special room rates through the MOstay programme, health and wellness benefits, and retirement planning options based on service length and role.
Work Environment
This is a shift-based, on-site hospitality role within a luxury recreation setting where the concierge will interact with guests, members, colleagues, supervisors, and management to support a welcoming and well-organized leisure experience.