- 経験
- どれでも
- 給料
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- 1
- 投稿済み
- 1週間前
- 作業モード
- 在宅勤務
- 資格
- Candidates who are motivated, technically inclined, and looking to begin a career in IT are encouraged to apply. Prior IT support, customer service, internship, or IT study experience is welcome but not required.
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仕事内容
Role overview
We are seeking a junior IT Support Officer to join the team on a full-time basis. This position is suited to someone who is technically curious, keen to learn, and interested in starting a career in information technology while supporting day-to-day users and systems.
What you will do
- Handle incoming IT support requests and provide prompt assistance to staff members.
- Diagnose and resolve issues related to hardware, software, and network connectivity.
- Support the setup and configuration of computers, printers, and other IT devices.
- Assist with user access, account administration, and related permission requests.
- Carry out software upgrades and routine system maintenance tasks.
- Record incidents, resolutions, and IT inventory details accurately.
- Escalate more complicated technical problems to senior IT personnel when necessary.
What we are looking for
The ideal candidate will have a foundational grasp of computer systems, operating systems, networking basics, and standard business software. Experience with Windows-based environments, Microsoft 365, remote troubleshooting tools, and help desk ticketing platforms is helpful. Clear communication, a methodical approach to problem-solving, and a strong eye for detail are important for success in this role.
Additional information
This is an entry-level opportunity for candidates who want to build practical IT experience and develop their technical capabilities. Prior exposure through IT support, customer service, internships, or formal IT study is useful, but not mandatory.
Work environment and growth
You can expect a supportive, team-oriented environment with structured training, guidance from mentors, and room to grow within the IT function. The role offers hands-on experience with live systems, ongoing skill development, and a chance to build a solid foundation for a long-term career in IT.
Compensation and benefits
A competitive salary, continuous learning opportunities, and employee benefits are included.