Hotel Housekeeper

Role overview

Seaham Hall in County Durham is looking for a Housekeeper to join its lively housekeeping operation. The role focuses on maintaining excellent cleaning standards across guest accommodation and the hotel’s public facilities.

Working hours

This position offers 0 to 32 hours per week. Shifts run between 10:00am and 3:00pm and may be either part-time or full-time. Weekend and bank holiday work is included.

Reporting line

The role works closely with the General Manager and the housekeeping team.

What the role involves

• Deliver high-quality housekeeping and cleaning across guest rooms and hotel facilities.
• Help maintain the property’s 5-star service standards through careful attention to detail.
• Work professionally with managers, colleagues, and guests.
• Contribute both as part of a team and independently as needed.
• Present yourself well and consistently uphold a high standard of professionalism.

Candidate profile

• Previous experience in housekeeping is preferred.
• Strong customer service and communication abilities are important.
• You should be detail-focused and committed to maintaining premium standards.
• A professional approach when dealing with management, staff, and guests is essential.
• You need to be comfortable working collaboratively and on your own.
• Because of the location, access to transport is required.

Pay

Compensation is offered at up to £12.71 per hour, with the exact rate depending on experience and confirmed at interview.

Benefits and additional information

• Full training is provided, along with potential progression opportunities.
• Employees may take part in charity events and fundraising activities.
• A workplace wellness programme is available.
• The business operates a Sustainable Team scheme focused on people and the planet.
• Team members can receive up to 20% discount on gift vouchers and spa experiences.
• You will be joining an award-winning hotel business with multiple accolades, including gold at the North East England Tourism Awards for five years running and Gold Winner of Small Hotel of the Year 2022 with Visit England.
• Uniforms are supplied.
• Holiday entitlement is up to 28 days per year depending on hours worked, inclusive of bank holidays.
• Free on-site parking is available.
• A reward and recognition scheme is in place, with employee benefits and perks supported through Stream.
• There is also a share of monthly service charge based on hours worked, which is approximately £2,000 for full-time employees.

Application note

If you have the right skills and experience and are looking for a new challenge, the employer would like to hear from you.