Head Waiter - The Guild

About the Company

Eatx is a hospitality group based in Dubai, established by Australian chef Tom Arnel. The business is built on three core ideas: great food, great people, and sustainability. Its portfolio includes 12 brands such as The Guild, The Byron Bathers Beach Club, Common Grounds, Tom & Serg, Hawkerboi, and others.

The venues are influenced by Australian food and coffee culture, blended with international flavours. They are designed to feel relaxed, welcoming, and community-driven. The team is fast-paced and practical, with a strong focus on teamwork, personal growth, and taking ownership. Eatx is open to meeting enthusiastic hospitality professionals who enjoy collaborating with others.

Role Summary

As Head Waiter at The Guild, you will help lead front-of-house service and ensure guests enjoy a polished, memorable dining experience. The role involves overseeing orders, keeping service aligned between the kitchen and the floor, and helping maintain the overall standard of the dining environment.

Key Responsibilities

• Uphold consistently high standards in service quality, presentation, and dining etiquette.
• Handle guest concerns and requests quickly, tactfully, and with a professional approach.
• Coach, guide, and support front-of-house team members.
• Provide supervision and hands-on assistance to the team throughout service shifts.

Candidate Profile

• Background as a Head Waiter in a fine-dining restaurant or a comparable setting.
• Excellent leadership and communication abilities.
• Strong understanding of food, wine, and premium service expectations.
• A warm, guest-focused attitude with the ability to create standout dining moments.
• Neat presentation and a positive, professional demeanor.

Additional Information

This is a full-time, onsite position in Dubai, United Arab Emirates. No salary, vacancy count, start date, or application deadline was specified in the source.

Who You Should Be

This opportunity is suitable for hospitality professionals with relevant fine-dining service experience who can lead by example and work effectively in a team-based environment.