Field Officer

Company Overview

Royal Enan Security Services Private Limited offers professional manpower solutions in security and housekeeping for different client facilities. The organization helps businesses keep their premises safe, orderly, and clean by supplying dependable, disciplined, and trained staff. Employees are expected to maintain strong professional behavior, quick response times, and a service-oriented approach while working at client sites.

Role Summary

This full-time remote Field Officer position is focused on overseeing and coordinating security and housekeeping teams across assigned client locations. The person in this role will carry out regular virtual follow-ups and, whenever needed, arrange physical site visits to track performance, confirm attendance, and check adherence to company guidelines and client expectations.

Key Duties

Day-to-day work includes planning rosters, assigning staff, resolving operational concerns, handling incidents, and keeping detailed records and reports. The Field Officer will also communicate with clients to understand service needs, respond to feedback, and share service updates and incident reports with management. The role further involves assisting with training and coaching for field staff, encouraging compliance with safety practices, and ensuring smooth communication among the company, clients, and workers.

Required Background

Candidates should have practical experience in field operations, supervision, or coordination, ideally within security, housekeeping, or facility management. The role calls for strong planning and time-management abilities, along with the capacity to manage schedules, multiple sites, and changing priorities. Good communication and people skills are essential for working with clients, field staff, and internal teams.

Tools and Work Style

Applicants should be comfortable using basic digital tools such as phones, email, messaging platforms, spreadsheets, and reporting software to manage remote operations. Familiarity with basic security and housekeeping practices, procedures, and incident handling is beneficial. The position also requires the ability to work independently, take timely decisions, travel to client sites when required, and adapt to flexible working hours based on operational needs.

Education and Eligibility

A high school diploma or an equivalent qualification is required. Additional training or certifications in security, safety, or facility management will be considered an advantage.