Ecommerce Marketing Manager

Role overview

This is an opportunity to join a well-known premium hospitality and consumer brand in London as an Ecommerce & Marketing Manager. The position sits within a respected business with a strong reputation for quality, craftsmanship, and standout customer service. You will work closely with the Commercial Director and take responsibility for the everyday performance of the ecommerce channel, while also contributing to broader digital marketing activity that supports brand growth.

The role offers a mix of ecommerce trading, merchandising, customer experience, and digital marketing. It suits someone who enjoys balancing commercial targets with thoughtful brand execution and has the confidence to manage both operational detail and creative presentation.

Key responsibilities

• Lead the daily performance of the ecommerce business.
• Handle online merchandising, seasonal promotions, and product introductions.
• Improve the customer journey, site navigation, and conversion outcomes.
• Track sales trends, shopper behaviour, and core ecommerce performance indicators.
• Partner with the marketing team to deliver engaging activity across digital channels.
• Maintain website content, product imagery, and overall product presentation.
• Liaise with external agencies and internal teams to keep projects moving.
• Spot opportunities to enhance the online experience and support commercial expansion.

Candidate profile

The employer is looking for someone with a background in ecommerce management and trading, ideally including experience with Shopify or a comparable platform. You should be comfortable managing online merchandising, supporting CRO initiatives, running digital campaigns, and overseeing website content.

Experience analysing ecommerce results and customer data is important, as is an understanding of how to improve performance through data-led decisions. Candidates from premium retail, hospitality, food and drink, lifestyle, or other direct-to-consumer businesses are likely to be a strong fit. A commercially aware mindset, curiosity, and an eye for brand, design, and customer experience will be valued.

What’s on offer

• Annual salary between £35,000 and £45,000.
• Hybrid working based in Central London, with onsite attendance expected five days per week as stated in the role details.
• The chance to work for an established and highly regarded consumer brand.
• Exposure across ecommerce, marketing, and commercial strategy.
• A real opportunity to shape growth in a developing direct-to-consumer business.

Location and working pattern

The role is based in the London area, United Kingdom. The job is described as onsite five days per week, with hybrid working also mentioned in the benefits section.

Compensation

The salary range provided is £35,000 to £45,000 per year.

Application note

This is a confidential recruitment process for a premium consumer brand. Interested candidates can express interest through the recruitment contact named in the source material.