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Maharat NET Technology Solutions

Customer Service Coordinator

Maharat NET Technology Solutions

Abu Dhabi, United Arab Emirates ・ フルタイム

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経験
3年以上
給料
求人情報
1
投稿済み
2週間前
作業モード
在任中
資格
<p>Candidates must be fluent in Arabic and English and currently based in Abu Dhabi.</p>
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仕事内容

About the Role

We are seeking a dedicated Customer Service Coordinator to join our team in Abu Dhabi. This full-time, office-based position involves managing client interactions, coordinating internal and external communications, and providing essential administrative support to ensure smooth operations.

Key Responsibilities

  • Manage incoming calls and inquiries via WhatsApp.
  • Greet clients and arrange appointments and meetings.
  • Conduct follow-ups with potential leads and scheduled appointments.
  • Facilitate communication and coordination between clients and internal departments.
  • Offer administrative assistance and generate necessary reports.

Key Requirements

  • Fluency in both Arabic and English is essential.
  • A minimum of 3 years of relevant professional experience is required.
  • Previous experience in a customer service role is necessary.
  • Proficiency in administrative tasks and coordination is expected.
  • Skilled in using Microsoft Office Suite and Google Workspace applications.
  • Excellent communication and interpersonal skills are a must.
  • Candidates must be currently residing in Abu Dhabi.

Additional Information

This is an office-based role located in Abu Dhabi, UAE.

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