- 経験
- 1–3 yrs
- 給料
- —
- 求人情報
- 1
- 投稿済み
- 18時間前
- Work mode
- 在任中
- 教育
- Any graduate
- Eligibility
- Candidates with any graduation who have 1 to 3 years of experience and strong Italian language proficiency can apply.
- Resume
- Required to apply
Where you'll work
仕事内容
Role Overview
This position is for a Customer Service Associate focused on voice-based support. The work centers on helping customers before, during, and after they use a product or service, with the goal of resolving concerns, answering questions, and supporting a positive customer experience.
Key Responsibilities
- Handle routine customer issues by following established procedures, prior examples, and general guidelines.
- Coordinate mainly with your immediate team and direct supervisor for day-to-day work.
- Work from detailed to moderate instructions for regular tasks and from more detailed guidance when assigned something new.
- Contribute as an individual team member within a clearly defined scope of work.
- Be prepared to work in rotational shifts, if required.
Desired Profile
- Strong ability to collaborate effectively in a team environment.
- Flexible and comfortable adapting to changing situations.
- Able to perform well under pressure.
- Quick to learn and apply new information.
- Proficiency in Italian is required.
Qualifications and Experience
Any graduate can apply. The role is suited to candidates with 1 to 3 years of relevant experience.
About the Employer
The employer is a global professional services firm with capabilities across digital, cloud, security, strategy, consulting, technology, operations, and technology-enabled customer experience. It serves clients in more than 120 countries and operates through a large global network of advanced technology and intelligent operations centers.
Additional Information
The role is based in Gurugram, Haryana, India. Designation: Customer Service Associate. Core skill area: Language Translation - Customer Service.