Associate Researcher

Role Overview

This position is based in Mumbai and is suited to someone who brings strong technical depth and a quick learning mindset to help shape better propositions for Indian consumers. The work spans consumer research and go-to-market support, offering broad exposure that can strengthen both expertise and career growth. Over time, the role is expected to build substantial knowledge in consumer research and selected areas of product development.

Team Environment

You will be based in Mumbai, India and report to an on-site manager. The role sits within a growing group of functional and technical specialists who lead projects across the region.

What Success Looks Like

As you grow in the role, you will develop into a consumer research specialist and be expected to:

• Plan and run a wide variety of technical tests, summarize findings on your own, and connect them to deeper observations.
• Share outcomes clearly and briefly with your manager, coach, teammates, and other stakeholders.
• Take full ownership of assigned work and show confidence in the data, conclusions, and recommendations you provide.
• Use technical knowledge, infrastructure, and insights effectively to improve experimentation.

Key Responsibilities

The assignment focuses on the following deliverables:

• Drive the evaluation and qualification of a strong product proposition through consumer and technical assessments.
• Own the learning-plan proposal and carry out a broad set of consumer research activities.
• Convert findings into product innovation opportunities or consumer-appeal claims through hands-on experimentation.
• Define key consumer claims and manage claim support, including demo development, validation, documentation, and approval.
• Create formula cards that support regional material qualification, business continuity planning, and product qualification.
• Run monthly monitoring of consumer comments, analyze trends, follow up on issues, and share recommendations when actual trends differ from expectations.
• Coordinate technical testing by working with the Analytical team at other sites.

Role Expectations

You should bring strong technical depth in your current project and apply rigorous thinking to the work. The ability to understand business and project needs, align learning plans to priorities, and run lab experiments independently is important. Strong observation skills should help you identify ways to improve experiments and guide project direction.

Execution quality matters: you should be able to deliver accurate results from a broad range of consumer tests, document them reliably, and support sound decision-making. You must also understand and follow relevant SOPs, CBAs, and related standards to keep the work compliant.

The role also calls for the ability to diagnose complex technical issues and, when needed, use internal or external support to resolve problems quickly. A high level of curiosity and a habit of seeking better methods, tools, or skills to improve reliability, productivity, and robustness are highly valued. PR and basic PD experience is preferred, though strong learning agility can offset limited direct exposure.

Qualifications

Applicants should have either a Bachelor’s degree in Science, Pharmacy, or Engineering from a top university with 3 to 5 years of relevant experience, or a Master’s degree in Science, Pharmacy, or Engineering from a top university with 1 to 2 years of relevant experience.

Strong problem-solving ability is required, including the capacity to troubleshoot issues and apply systematic fixes. The role also calls for strong influencing skills across all levels of the organization, plus the ability to collaborate well across functions and regions.

Additional Requirements

This role involves some travel within India and internationally, so candidates must be comfortable with travel.

About the Employer

The company is known for globally recognized brands and for developing strong business leaders. Its portfolio includes trusted names across multiple categories, and it operates in approximately 70 countries worldwide.

Equal Opportunity Statement

The employer is committed to diversity and is an equal opportunity employer. Hiring decisions are made without discrimination based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected characteristic.

Job Details

Schedule: Full time

Job reference: R000138527