Associate Business Analyst

About CITGO Petroleum Corporation

CITGO Petroleum Corporation is a major name in refining and operates the CITGO brand across the market. The company runs three refineries in Lake Charles, Louisiana; Lemont, Illinois; and Corpus Christi, Texas, and also owns interests in 38 active terminals, six pipelines, and three lubricants blending and packaging facilities. With around 3,300 employees and a crude processing capacity of roughly 807,000 barrels per day, CITGO is positioned as a leading branded supplier in the industry.

People are central to CITGO’s culture, which is guided by the values of Safety, Integrity, Respect, Accountability, and Care.

Role Summary

This role focuses on delivering performance reporting and helping modernize older systems through the use of emerging technologies. The associate business analyst will prepare analysis, reports, and management presentations to support the organization’s decision-making.

The work includes reviewing quality, evaluating workflows, improving processes, and building routine business reports as well as other function-specific analyses. The position also involves studying historical and current trends in key performance indicators across revenue, cost of sales, expenses, lead times, and production metrics, while tracking performance, identifying unusual variances, and investigating the reasons behind them. In addition, the role supports market, competitive, and strategic analysis for the lubricants business.

This position contributes to business process improvement and automation by carefully examining, analyzing, documenting, and reviewing parts of the lubricants function. It also supports requirements development by helping gather, analyze, specify, and verify requirements from enterprise, stakeholder, and IT perspectives.

This is an on-site role at CITGO’s corporate headquarters in Houston, Texas. It is not a remote position.

Minimum Qualifications

• A bachelor’s degree is required.
• A degree in business management or a technical discipline is preferred.
• Strong interest in new technologies and trends, with the ability to connect concepts to practical business use.
• Prior exposure to Microsoft Power Platform, especially Power BI, is highly preferred.
• No prior job-related experience is required.

Responsibilities

• Prepare reporting for the lubricants team, including KPI tracking, performance analysis, and budget benchmarking.
• Compare performance against competitors and industry leaders to measure progress against the organization’s goals.
• Review business units to find improvement opportunities and work with process owners on technology-driven enhancements.
• Help build value propositions for process and technology improvements.
• Study data trends, watch KPI movement, and investigate unusual patterns before presenting findings to managers.
• Support planning for next-generation technology by defining its value, use cases, and benefits to users and the industry.
• Create and maintain dashboards, alerts, and recurring or ad hoc reports.
• Analyze business processes and requirements, and contribute to business case development for process changes.
• Research business challenges and build models that help explain and solve them.
• Coordinate metrics with other teams to ensure alignment, consistency, and accuracy.
• Note that responsibilities may be adjusted based on site-specific needs and are not limited to the items listed here.

Perks and Benefits

• Remote-work options may be available for eligible roles, subject to department and location.
• 9/80 work schedule option where applicable.
• Annual vacation incentive with 40 to 120 hours of extra pay for eligible employees.
• Paid vacation time.
• Company holidays.
• Caregiver leave.
• Strong 401(k) match.
• Pension plan.
• Performance incentive.
• Company-paid sick leave and long-term disability coverage.
• Medical, dental, and vision coverage, with FSA and HSA options.
• Company-paid life insurance for active employees.
• Healthy rewards program.
• Service awards program.
• Educational assistance plan.
• Scholarships for dependent children.
• Gym membership reimbursement.
• Employee discount programs.
• On-site health clinic at select locations.
• On-site cafeteria at select locations.
• On-site credit union and ATM at the corporate office only.
• On-site fitness center at select locations.
• Not every job is eligible for all benefits listed.

Equal Opportunity

CITGO considers all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Reference

Requisition ID: 1991