Application Support Analyst
Public Defence Service - New Zealand
Wellington, Wellington Region, New Zealand ・ フルタイム
最初に応募しよう
- 経験
- 2+ yrs
- 給料
- NZD 82,770 – NZD 112,332 / year
- 求人情報
- 1
- 投稿済み
- 1時間前
- Work mode
- 在任中
- Eligibility
- Experienced professionals who can support Microsoft-based business applications and are interested in joining a public-sector digital services team in Wellington.
- Resume
- Required to apply
Where you'll work
仕事内容
Role overview
The Public Defence Service in New Zealand is seeking an experienced Application Support Analyst to help deliver and maintain important digital solutions as part of a growing digital services team. This role focuses on supporting key strategic platforms used across the Ministry, with a strong emphasis on Microsoft technologies such as SharePoint and Microsoft Teams.
In this position, you will collaborate with IT specialists and business stakeholders across the Ministry to resolve incidents, analyse issues, and gather information that helps identify defects and problem records. A solid understanding of Ministry processes and procedures used in the delivery of Justice services will be important for success in the role.
The team is looking for someone with around 2+ years of experience supporting the products and tools used in this environment.
What you'll do
- Support users so they can get the most out of SharePoint, Microsoft 365 applications, and Azure DevOps.
- Handle service requests and provide clear guidance or information to help bring issues to resolution.
- Work with business users to investigate incidents, identify defects, and maintain accurate problem records.
- Contribute to application support processes, including collecting performance statistics and preparing reports.
- Collaborate with colleagues across IT and business groups to support digital services.
- Help maintain knowledge of internal processes and procedures that support Justice services.
What we're looking for
- Experience supporting users with SharePoint, M365 apps, and Azure DevOps.
- Desirable background in building SharePoint solutions and/or using PowerShell.
- Willingness to learn more advanced Microsoft 365 tools such as Purview or Power Platform.
- Ability to manage application support workflows, gather metrics, and create reports.
- Understanding of information management best practice, or interest in developing that knowledge.
- Strong verbal and written communication skills.
- Genuine enthusiasm for continuous learning and applying new product knowledge.
About the organisation
Te Tāhū o te Ture, the Ministry of Justice, is committed to strengthening trust in the law of Aotearoa New Zealand. Digital services play a central role in how the Ministry delivers technology and supports its people.
Within Digital, this position sits in the Information and Library Services team under Shared Services. The team supports products and services used across the Ministry and Judiciary, helping people work more collaboratively and productively in a digital environment.
The organisation welcomes people of all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions.
Benefits
- 22 days of annual leave.
- Flexible working hours where operationally possible.
- Access to an online professional development portal.
- Opportunity to join inclusive and proactive networks.
- Exposure to a broad range of jobs and the chance to build varied skills and career experience.
Salary
The salary range for this position is NZ$82,770 to NZ$112,332 per year, depending on skills and experience.
Application details
Applicants must submit a CV and cover letter with the online application. A detailed position description is available as part of the application process.
Applications close on 14 July 2026. CVs may be reviewed as they are received, and interviews may be arranged before the closing date.
For questions, contact recruitment@justice.govt.nz and include “MOJ XXX” in the subject line.