- Esperienza
- 1–3 yrs
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 4 giorni fa
- Work mode
- In ufficio
- Istruzione
- Bachelor's degree
- Eligibility
- Candidates with 1 to 3 years of experience in visa processing and a bachelor's degree in Travel & Tourism, Business Administration, or a related field may apply.
- Resume
- Required to apply
Where you'll work
Descrizione del lavoro
About the Company
Visa Roots is a Cochin-based visa and travel management firm in Kerala that delivers smooth, end-to-end visa support to individuals, families, and corporate customers.
Role Overview
The company is hiring a meticulous, experienced, and service-oriented Visa Officer to manage visa and immigration workflows while ensuring a high-quality client experience. The role demands accuracy, strong compliance awareness, and the flexibility to work with evolving regulations and client requirements.
Key Responsibilities
- Manage the full visa and immigration journey for clients so each case progresses efficiently and without disruption.
- Support applicants through every step of the process, including checking documents, completing forms, arranging appointments, and carrying out follow-ups.
- Submit applications and supporting papers on time, staying aligned with government rules and stated deadlines.
- Examine client information carefully to confirm it is correct, complete, and in line with legal and procedural standards.
- Draft visa fee estimates, answer client questions, and explain documentation needs for different countries and visa categories.
- Stay informed about visa policy changes, embassy notices, and updates in immigration laws.
- Develop and sustain professional working relationships with clients and internal team members.
- Own assigned cases end to end and keep clients updated promptly on the status of their applications.
Qualifications and Skills
- At least 1 to 3 years of hands-on experience in visa application handling.
- A bachelor's degree in Travel & Tourism, Business Administration, or a similar discipline.
- Working knowledge of MS Office, especially Word and Excel.
- Strong spoken and written English communication skills.
- High attention to detail and solid organisational skills.
- A customer-focused approach with commitment to excellent service.
- Ability to work both independently and as part of a team in a busy setting.
Benefits
- Attractive compensation package.
- Private medical coverage.
- Flexible working hours and holiday arrangements.
- Accommodation provided for staff.
- Opportunities for career growth.
- Support for professional learning and development.
- Company-funded events and team-building activities.
- Lunch provided by the company along with complimentary snacks.
- Friendly, cooperative workplace culture.