Supplier Relations Advisor - Facilities

About the role

Starbucks is looking for a Supplier Relations Advisor focused on Facilities to help strengthen operational performance across its retail support network. In this position, you will contribute to a workplace culture built on connection, service, and continuous improvement while supporting outsourced service providers that help deliver a consistent Starbucks experience.

You will oversee supplier performance for key soft and hard services, including MEP (mechanical, electrical, plumbing) and pest control, with a focus on meeting service level agreements and key performance indicators. The role calls for close collaboration across teams, data-driven decision-making, and an eye for improving processes that support growth.

What you will do

• Guide and document the full supplier lifecycle, including qualification, contracting, onboarding, and performance review, while tracking key milestones for business partners.
• Set up and reinforce contractual expectations with major service providers, partnering with cross-functional teams when additional support is needed.
• Build productive working relationships with internal stakeholders and business partners to keep delivery aligned with business priorities and service expectations.
• Collect, organize, and interpret data to support decisions, prepare ad-hoc reports and progress updates, and contribute to better reporting systems.
• Lead projects and continuous improvement efforts that expand vendor performance capabilities, improve scope, and help prevent service issues before they escalate.
• Create and implement performance improvement plans to close gaps, while handling escalations and vendor questions as needed.

What we are looking for

• At least 5 years of experience in vendor performance and contract management.
• High school diploma, GED, US military service, or equivalent practical experience.
• Working understanding of how vendor data influences procurement and payment processes.
• Ability to work independently with strong written and verbal communication skills.
• Experience in Supply Chain or Sourcing is considered an advantage.

Additional information

This is an onsite position based in Seattle, WA, with work expected at the Seattle Support Center four days per week.

Starbucks offers a broad benefits package for eligible partners, which may include medical, dental, vision, basic and supplemental life insurance, disability coverage, paid parental leave, family expansion reimbursement, vacation, sick time accrued at 1 hour for every 25 hours worked, eight paid holidays, two personal days annually, 401(k) with employer match, company stock purchase options, equity participation, emergency savings support, tuition coverage for a first bachelor’s degree through Arizona State University’s online program, student loan support, backup care, and DACA reimbursement.

Vacation accrual varies by state and job level. In CA, CO, IL, LA, ME, MA, NE, ND, or RI, vacation accrues up to 120 hours for roles below director and 200 hours for director and above, with higher caps in California. In other states, vacation starts at 120 hours per year for roles below director and 200 hours per year for director-level and above roles.

Compensation is determined by several factors, including relevant skills, experience, location, and internal equity. Starbucks notes that hires are not typically brought in at the top of the pay range.

Starbucks is an equal opportunity employer. All qualified candidates are considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or other protected characteristics. Applicants with criminal histories will be reviewed in accordance with applicable federal, state, and local laws. Reasonable accommodations are available for applicants with disabilities; assistance can be requested through the company’s accommodation contact or by phone at 1(888) 611-2258.