Strategy and Operations Lead

Role overview

This position is part of Google Customer Solutions (GCS) Sales and Strategy, a group that turns analytics into business direction, keeps teams aligned on priorities, supports strategic partnerships and new initiatives, and helps translate early concepts into scalable growth opportunities. The team combines strategic thinking, operational rigor, and a practical, outcome-focused approach.

The role may also be based at the Playa Vista, CA campus. Applicants may select a preferred work location from Mountain View, CA; Ann Arbor, MI; Chicago, IL; New York, NY; Los Angeles, CA; or San Francisco, CA.

GCS sales teams act as trusted advisers to small and medium-sized businesses, helping customers grow through Google’s offerings. The work involves partnering with business owners and contributing directly to their success. The team also supports company priorities through effective daily operations and collaborative execution.

Minimum qualifications

• A bachelor’s degree or equivalent hands-on professional experience.
• At least 6 years in management consulting, sales operations, business strategy, or corporate advisory work.
• At least 3 years working with senior executive stakeholders.
• At least 2 years leading business strategy development or cross-functional initiatives.

Preferred qualifications

• MBA or master’s degree.
• At least 2 years of experience using analysis on large datasets to produce insights that shape business decisions.
• Experience working across multiple stakeholders and organizational boundaries.
• Background in advertising, consultative sales, business development, or a digital media setting within a complex organization.
• Strong communication and presentation skills, including the ability to simplify complex or ambiguous topics into persuasive stories for different audiences.
• Strong structured problem-solving ability and sound commercial judgment.

Compensation and benefits

The stated pay range for the US is $152,000 to $222,000 annually, plus a 15% bonus target, equity, and benefits. Pay is determined by relevant skills, experience, and education or training.

Legal and location notes

Applicants in Los Angeles County and San Francisco should note that qualified candidates with arrest or conviction records will be considered in line with applicable Fair Chance Ordinances and the California Fair Chance Act.

Google is an equal opportunity workplace and an affirmative action employer. Employment decisions are made without regard to protected characteristics, and qualified applicants with criminal histories are also considered in accordance with legal requirements. Accommodation requests for applicants with disabilities or special needs can be submitted through the appropriate applicant accommodation process.

Responsibilities

• Turn detailed business analysis and advanced modeling into clear, usable insights, while helping run planning rhythms, operating cadences, and leadership touchpoints that support business results.
• Create well-rounded sales, product, or business strategies that address business challenges and meet the needs of customers and stakeholders across functions, with the goal of driving additional growth.
• Carry out in-depth research and analysis of market shifts, customer behavior, and competitor positioning to uncover opportunities to expand operations and maximize business impact.
• Build executive-ready presentations that combine data-backed findings with a strategic storyline to help senior leaders evaluate and adopt recommended actions.
• Develop action plans and roadmaps, coordinate cross-functional partners, and lead the execution of major, complex change efforts.

Additional information

By applying, candidates can indicate their preferred location from the listed U.S. offices. The role is full-time and onsite.