Store Manager - Dubbo

About The Good Guys

The Good Guys has been helping households get more for less since 1952, pairing strong deals with knowledgeable service and advice in home appliances and consumer electronics. The business serves customers through a network of more than 100 stores, its online channel, and its commercial arm, The Good Guys Commercial.

This is a chance to build a long-term career with a retailer known for value, well-known brands, and customer service.

Why work here

• Work in a lively, fast-moving environment where diversity, fresh thinking, and new ideas are encouraged.
• Receive competitive pay that recognises contribution, with role-dependent sales commission and other incentives where applicable.
• Access training, development, and career pathways across the wider JB Hi-Fi Group, including JB Hi-Fi, The Good Guys, and E&S Trading in Australia.
• Enjoy team discounts across the JB Hi-Fi Group and access to the Beny benefits app with special offers, wellbeing support, and everyday savings.
• Eligible primary carers can receive 12 weeks of paid parental leave, along with a gift for new parents; flexible and hybrid working options are available for eligible roles.
• Use the Employee Assistance Program for counselling and other wellbeing resources for employees and their families.
• Support community impact through the Helping Hands workplace giving program, which has raised millions for charity partners.
• Be part of a company committed to sustainability and working toward net zero carbon emissions by 2030, with continued focus on reducing, reusing, and recycling.

Role overview

The Store Manager will lead the Dubbo store and is expected to bring at least 2 years of experience managing multi-site operations or large-format retail locations. The role requires a strong grasp of store operations and a demonstrated record of growing profitable sales.

You will need solid commercial judgement and comfort with financial measures, as you will be responsible for tracking and improving sales, profitability, stock, and labour performance. The role also calls for calm decision-making under pressure, resilience when setbacks occur, and the ability to stay focused despite changing circumstances.

Customer experience is central to this position. You will own the in-store experience, protect and uphold the Good Guys brand standards, and ensure the same level of accountability across the team. A major part of the role is developing people through consistent coaching and regular feedback.

This position is backed by senior leadership, structured planning forums, business intelligence, management frameworks, and a broad support network across the country. The package includes a short-term incentive tied to store performance, along with employee discounts, special offers, paid parental leave, novated leasing, and matched donations through the workplace giving program.

Key competencies

• Keep the customer at the centre of every decision.
• Deliver strong results even in challenging conditions.
• Recognise and grow talent to support both careers and business goals.
• Create effective teams with shared purpose and complementary strengths.
• Make sound, practical decisions that move the business forward.
• Plan and prioritise work in line with organisational goals.

Additional information

Applications are treated in confidence. Interested candidates are invited to submit a CV. The Good Guys is an equal opportunity employer that values diversity and inclusion, and encourages applicants to apply even if they do not meet every stated criterion.