Social Media Manager

About the Role

solution25 is a prominent e-commerce agency that supports companies in expanding and scaling their online business. The team builds high-performing web stores, develops tailored e-commerce solutions, and creates digital strategies for organizations in Kosovo and abroad.

The company is seeking a creative, results-oriented Social Media Manager (m/f/d) to lead the strategic development of its own brand and the brands of its clients.

Key Responsibilities

• Develop, plan, and publish content across LinkedIn, Instagram, Facebook, TikTok, and YouTube Shorts.
• Design and implement social media strategies for solution25 and client accounts.
• Build editorial calendars and structured content plans.
• Draft compelling captions, post copy, and campaign messaging.
• Organize and coordinate photo shoots, video shoots, and other content production activities.
• Work in close coordination with design, video, marketing, and e-commerce teams.
• Oversee community management and actively interact with followers and audiences.
• Track KPIs and create clear performance reports.
• Keep up with platform trends and turn them into fresh content concepts and formats.
• Contribute to the development of the corporate brand, employer brand, and executive personal brands.

Candidate Profile

The ideal applicant has hands-on experience in social media management and a solid understanding of how LinkedIn, Instagram, Facebook, TikTok, and YouTube work in practice. A strong creative instinct is important, especially for identifying content that performs well.

You should have experience planning and running social media campaigns, using tools such as Canva and Meta Business Suite or similar platforms, and preparing analytics-based reports. The role also calls for someone who is structured, self-driven, and comfortable working independently.

Strong written and spoken English and/or German skills are required. Interest in e-commerce, marketing, and digital trends is essential, and prior agency or e-commerce experience will be considered an advantage.

What You Can Expect

• Engaging work for both local and international clients.
• A chance to join one of the leading agencies in the e-commerce space.
• A modern workplace with a driven and collaborative team.
• Flexible schedules and the option to work remotely.
• Opportunities for professional and personal growth.
• Long-term career prospects in a rapidly growing company.
• A high degree of ownership, room for creativity, and fast decision-making.
• The chance to influence and expand the public image of solution25.

Why Work at solution25

Beyond managing social channels, this role gives you the opportunity to help shape the public identity of a fast-growing e-commerce agency, build creative campaigns for international clients, and contribute directly to the development of strong brands. The company values initiative, originality, innovation, and fresh thinking.