Service Technician

About United Site Services

United Site Services is a leading provider of end-to-end site services, supporting the success of customer projects and events through dependable service and strong operational execution. The company’s approach is built on practical industry knowledge, disciplined process management, and a commitment to responsible business practices.

The organization’s performance is driven by a wide-ranging team that includes field technicians, customer care staff, sales staff, and functional specialists. Together, they help deliver a smooth and reliable customer experience. Joining the company means working in a culture that emphasizes teamwork, continual improvement, and high standards across the business.

Role Summary

The Service Technician is responsible for operating a company service truck and traveling to assigned locations to service, pump, and clean portable restrooms and/or holding tanks. This role is central to how the business serves its customers.

Key Duties

• Drive a service truck and complete assigned driving tasks in line with company and DOT rules.
• Carry out all job duties safely and follow USS and DOT safety standards to avoid incidents and injuries.
• Work in a variety of physical positions, including sitting, standing, stooping, kneeling, crouching, and crawling, while frequently lifting or pushing 50 to 150 lbs during the shift.
• Service portable toilets according to the company’s 8-point service standard.
• Interact with customers at job sites to make sure services are completed to their expectations.
• Adapt routes and schedules as needed to meet changing customer requirements.
• Share routing suggestions with the Operations Manager, Supervisor, or Coordinator to improve efficiency and customer service.
• Plan ahead for customer needs by discussing current and future portable toilet requirements.

Required Qualifications

• At least 2 years of commercial driving experience.
• A valid driver’s license, either CDL or non-commercial.
• Strong time management, customer service, and communication abilities.
• Good problem-solving skills and sound judgment for decision-making.

Physical Demands

• Remain seated while driving and stand while servicing equipment.
• Use hands and fingers to operate tools, controls, or objects.
• Repeat motions throughout the workday.
• See objects clearly at both close and farther distances.
• Speak clearly enough for customers to understand.
• Understand spoken instructions and conversations.
• Hear sounds and distinguish between them.
• Walk for up to 30 minutes at a time without strain.
• Get in and out of equipment by stepping and kneeling.
• Lift up to 40 lbs from waist to shoulder level.
• Lift 30 lbs from the floor to overhead.
• Crouch and squat as needed.
• Push and pull 100 lbs horizontally.

Benefits

Full-time employees averaging 30 or more hours per week are eligible for the company benefits package. Part-time employees receive pro-rated holiday and paid time off benefits.

• Holiday and paid time off
• Medical and pharmacy coverage
• Dental coverage
• Vision coverage
• Employer-paid short-term disability
• Employer-paid basic life insurance and accidental death & dismemberment coverage
• Voluntary employee life and AD&D coverage
• Voluntary spousal life coverage
• Voluntary dependent life coverage
• Hospital indemnity, accident, and critical illness coverage
• Commuter/transit account
• Healthcare flexible spending account
• Dependent care flexible spending account
• Health savings account
• 401(k) with employer match
• Employer-paid employee assistance program
• Employee discounts

Compensation

The hourly base pay for this position is $17.64 to $23.81. Final pay is determined by factors such as location, relevant skills, experience, education, and certifications. The total compensation package includes base pay plus a comprehensive benefits program.

Identification and Compliance

Some roles may require secure site access and/or domestic air travel. In such cases, candidates must have acceptable identification that meets state and federal requirements, such as a REAL ID-compliant driver’s license or state ID, or a U.S. passport. This does not add any documentation requirement beyond what is allowed under the federal I-9 verification process.

Equal Opportunity Commitment

The employer maintains a policy of equal opportunity and does not discriminate on the basis of any legally protected status, including race, color, religion, sex, pregnancy-related conditions, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, genetic information, veteran status, uniformed servicemember status, or any other protected category under federal, state, or local law. This policy applies to all employees and individuals involved in company operations.