Senior Business Development Manager

Role overview

This position focuses on growing the intercity bus business in the assigned territory through market expansion, partner management, and revenue-focused planning. The role combines strategic thinking with hands-on execution to improve market share, strengthen operator relationships, and keep regional operations running smoothly.

Strategic planning

• Spot fresh market opportunities and translate emerging trends, risks, and gaps into practical business recommendations.
• Take ownership of the supply strategy for the assigned region so that business targets and overall plans are achieved.
• Drive transactions from bus operators who have already been onboarded.
• Lead initiatives aimed at increasing revenue and expanding wallet share.
• Monitor group and transient inventory while staying current on industry movements and periodic market research.
• Serve as the first point of leadership for building strong, positive partnerships with bus operators that support organizational goals.
• Find innovative ways to grow business with customers and present solutions to management when challenges arise.

Operational efficiencies

• Manage a team across the designated geography.
• Improve bus operator engagement beyond basic hygiene metrics by driving adoption of deals, RPW, and related revenue-growth initiatives.
• Ensure smooth day-to-day operations, onboard new bus operators, and maintain relationships with existing partners.
• Stay updated on the intercity bus travel market and actively pursue opportunities to grow wallet share.
• Encourage bus operators to participate more on the marketplace by promoting seller-side products and platforms.
• Handle bus operator issues in a fair, ethical, and amicable manner.
• Resolve escalated customer concerns and work continuously to improve regional NPS.
• Coordinate with cross-functional teams and follow up to close open actions.
• Build stronger relationships with current and prospective business partners, along with other key stakeholders.

Additional information

This is a full-time onsite role based in Ahmedabad, Gujarat, India. No salary, vacancy count, joining timeline, or application deadline was specified in the source.