Senior Bartender/Mixologist

About the Role

The Heritage, set in the peaceful Laois countryside in Killenard, is preparing to launch a new Cocktail Lounge and is seeking an experienced Senior Bartender/Mixologist to help shape the venue’s atmosphere and guest experience. The property combines luxury accommodation, an award-winning spa, and a range of leisure offerings including a health club with a pool, jacuzzi, sauna, steam rooms, a 5 km walking track, and a cinema.

This position suits someone who enjoys creating high-quality cocktails, working in a polished hospitality setting, and delivering memorable service in a lively, fast-moving environment.

Main Duties

• Use the till and payment system accurately and efficiently.
• Prepare service areas in advance, including setting tables, stocking stations, and getting tea and coffee service ready where needed.
• Support colleagues promptly and professionally, and remain flexible to help across the hotel based on operational and guest needs.
• Communicate effectively within the team and across departments by joining briefings when required.
• Demonstrate solid knowledge of wines, spirits, and menu offerings.
• Address guest concerns discreetly and escalate issues to the Head of Department or Food & Beverage Director when appropriate.
• Maintain strong awareness of The Heritage, including its services, facilities, and guest offerings.
• Arrive for duty well presented, in the correct uniform and safety footwear, with the required name badge and pin worn at all times.
• Follow and support the venue’s cleaning schedule.
• Protect and log any lost property in line with correct procedures.
• Stay informed about all hotel facilities, including operating hours, and actively promote them.
• Be familiar with the departmental SOP manual and follow the standards set by the department head.
• Attend hotel and departmental meetings as requested.
• Take part in performance chats and appraisals.
• Understand the complaints process and handle issues courteously, with escalation to the Duty Manager where needed.
• Work consistently toward strong inspection and quality results.
• Be open to operational flexibility, as adaptability is considered essential to the hotel’s ongoing success.

Core Values

The Heritage’s culture is guided by five core values: focusing on the guest, showing respect, working together, striving for excellence, and taking ownership to deliver results.

Benefits

• Discounted accommodation rates across other FBD properties
• Membership access to the Health Club
• Training and development opportunities
• Employee Assistance Programme
• Meals provided during shifts
• Discounted Home, Travel, and Car Insurance through FBD Insurance
• Bike to Work Scheme
• Employee recognition programmes

Working Pattern

The role requires shift work, including early shifts, late shifts, weekends, and bank holidays.

Additional Information

The successful candidate should be prepared to work flexibly to meet business and guest needs. Applicants who are enthusiastic about hospitality, cocktail service, and guest experience are encouraged to apply.