Retail Assistant - Replenishment

Role overview

This part-time, on-site retail role in Christchurch, Canterbury is focused on supporting the store’s replenishment and customer service needs during evening and overnight trading hours. The roster provided runs on Saturday from 3:00 PM to 10:00 PM.

About the team and company

You will be joining a large supermarket business operating across Aotearoa, with a strong emphasis on teamwork, practical problem-solving, and creating a positive experience for customers. The culture values respect, curiosity, openness, care, and a hands-on attitude. The wider group operates at significant scale across New Zealand and Australia, offering exposure to a broad retail network and many possible career paths.

What the role involves

• Deliver friendly, helpful service that improves the shopping experience for customers.
• Assist with day-to-day store activity by responding to customer needs and supporting the team.
• Keep the store looking tidy, well presented, and ready for customers at all times.
• Stay highly visible on the shop floor, offer tailored assistance, and handle questions or concerns quickly.
• Replenish stock regularly, with particular attention to essentials and fresh food items, while maintaining quality, rotation, and presentation standards.
• Work closely with the wider team to keep operations running smoothly, including cleanliness and organisation.
• Follow all safety procedures, report hazards, and ensure work is completed in line with company policies and legal requirements.

What you should bring

• A strong customer-first mindset and a genuine focus on creating loyalty through great service.
• Good communication and people skills for everyday interaction with customers and teammates.
• Professional conduct, integrity, and respect for company values and procedures.
• A careful eye for detail, along with a proactive approach to raising issues when needed.
• Availability to work flexibly between 4:30 PM and 6:30 AM.

Benefits and experience

• Team discounts across Woolworths Group brands, plus access to a rewards programme that recognises and encourages meaningful work.
• Access to Sonder, offering free and confidential 24/7 support for financial, medical, safety, psychological, or physical concerns for employees and their families.
• The chance to be part of a global organisation with wide-ranging career opportunities and cross-functional exposure.

Diversity and inclusion

The employer is committed to building a workplace where people from different backgrounds and experiences feel included, supported, and able to do their best work. Candidates are encouraged to share any support they may need during the hiring process.

Roster details

Roster option 1: Saturday, 3:00 PM to 10:00 PM.