Registration Specialist

Role overview

This remote position is for a United States-based Registration Specialist supporting a healthcare operation through an external hiring partner. The role focuses on accurate patient registration and billing data management, with an emphasis on maintaining clean demographic and insurance records that help drive billing accuracy and revenue cycle performance.

You will work in a fast-moving, around-the-clock healthcare environment where schedule flexibility may be needed across different shifts. The job calls for strong precision, clear communication, and careful handling of confidential information. In this role, you will regularly coordinate with patients, clinics, and insurance carriers to answer questions, protect data quality, and keep operations running smoothly.

Key responsibilities

• Capture and confirm patient demographic details and insurance information in practice management platforms.
• Keep patient records and billing documentation current, complete, and accurate.
• Handle inquiries from patients, clinics, and insurance providers through phone and written channels.
• Investigate billing issues and work toward resolution while delivering strong customer service.
• Support data accuracy and follow established quality control, privacy, and compliance processes.
• Work with internal teams, contribute to training efforts, and assist in cross-functional support work.
• Follow healthcare regulations, confidentiality standards, and internal operating procedures.
• Take on other administrative and revenue cycle support duties as business needs require.

Requirements

The employer is seeking candidates with a high school diploma or equivalent, though an associate or bachelor’s degree is preferred. At least 1 year of experience in medical registration and insurance billing is required. Experience with Washington State payers and healthcare insurance rules is preferred.

• Working knowledge of medical terminology and healthcare administrative processes.
• Strong professional communication skills for interacting with patients and providers.
• Careful attention to detail, accuracy, and organization.
• Ability to juggle multiple tasks in a fast-paced remote setting.
• Comfort using Microsoft Office and healthcare or billing systems.
• Sound troubleshooting skills and the ability to resolve complex questions independently.
• Professional conduct, reliability, and strict confidentiality.

Benefits

• 100% remote work with home office flexibility.
• Competitive pay aligned to healthcare administrative work.
• Health, dental, and vision coverage for eligible employees.
• Paid time off and holiday leave.
• Training and onboarding support for healthcare systems and workflows.
• Cross-training opportunities and room to grow within revenue cycle operations.
• Consistent full-time schedule with structured weekday hours based on PST.
• Experience in a large-scale healthcare operations setting.

Application and hiring notes

This job is posted through a hiring partner acting on behalf of the employer. Applications and next steps are handled by the partner company and its internal team. The selection process uses AI-assisted matching to help review applications against the role’s core requirements, but final decisions are made by people.

Privacy notice

By submitting an application, candidates acknowledge that personal data may be processed to evaluate candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures where applicable under data protection laws, including GDPR. Applicants may request access, correction, deletion, or objection to processing at any time. AI tools may be used to assist with application review, resume analysis, response assessment, and consistency checks, but these tools do not replace human judgment.