Receptionist

Role Overview

This position is for a polished and approachable receptionist who will serve as the first point of contact for visitors, members, and prospects while also supporting everyday administrative and front-office operations. The role is suited to someone who enjoys working in a client-facing environment, communicates clearly, stays organized, and helps create a professional and welcoming workplace atmosphere.

The job blends reception, customer interaction, administrative coordination, and light sales support. You will be expected to manage inquiries, arrange tours, explain workspace and membership options, handle contracts and payments, and keep records accurate and up to date. The role also contributes to smooth workspace operations and a positive overall customer experience.

Front Desk and Customer Service

• Greet members, prospects, and visitors in a courteous, professional, and friendly way.
• Answer questions and respond quickly to enquiries arriving through in-person visits, phone calls, and email.
• Handle meeting-room reservations and make sure shared spaces and meeting rooms are tidy, presentable, and ready for use.
• Support member requests and resolve routine issues efficiently.

Sales, Tours, and Membership Support

• Arrange and host site tours for potential clients.
• Present the available workspace, meeting-room, and membership choices, including the approved pricing structure.
• Follow up with leads and keep prospect details accurately recorded in the customer database.
• Draft lease and membership agreements using company-approved templates.

Payments, Coordination, and Records

• Accept customer payments through the POS system and maintain clear, orderly payment records.
• Liaise with the operations team about meeting rooms, amenities, maintenance needs, and workspace readiness.
• Assist management with occupancy updates, renewals, open enquiries, and member-related requests.
• Keep customer, booking, contract, and payment records complete and current.

Work Arrangement

This is a full-time, on-site role in JBR, Dubai. Remote and hybrid working are not available. Candidates should already be in the UAE or be willing to relocate there.

Salary and Benefits

The compensation offered is AED 3,000 to AED 3,500 per month, depending on experience and professionalism. Benefits include visa sponsorship, medical insurance in line with UAE labour law, and 30 days of paid annual leave.

Additional Information

Job details provided for this role indicate that it is a full-time position based in Dubai, United Arab Emirates, under the administrative support function. The company industry is listed as holding companies. The role level is marked as not applicable.

Who Will Fit Well

This role is a strong match for someone who is dependable, well-presented, detail-oriented, and comfortable balancing reception duties with customer service and administrative responsibilities. It is especially suitable for candidates who can remain organized while interacting confidently with prospects, members, and visitors.

Company Note

The employer is described as part of a modern and growing innovation and coworking environment. The broader organization emphasizes professional growth, service quality, and a people-focused workplace where initiative is valued.

Notice and Safety Information

Applicants are encouraged to verify employer details independently before sharing personal or banking information. No payment should be made as part of the hiring process. Any suspicious activity or suspected fraud should be reported through the appropriate channel provided by the platform.