Procurement Specialist

About the Company

Convergint is a global systems integrator with two decades of steady growth and strong performance. The organization aims to be the preferred service partner for its customers and places high value on diversity as part of that mission. Built around ten guiding values and beliefs, the company focuses on safeguarding people, property, and communities through the solutions it delivers.

Role Overview

This Procurement Specialist role is based in the Dublin area and follows a hybrid working model, with office-based attendance required. The position supports Convergint Operations Directors/Managers, Project and Site Managers, and other internal teams by managing procurement activities across projects, small works, service work, and LSPs. You will act as a central contact for suppliers and internal colleagues within the procurement function, ensuring materials, equipment, and subcontracted services are sourced and delivered on time to support customer projects and service operations across Europe.

Key Responsibilities

• Handle purchasing for all materials and subcontractor purchase orders linked to operations projects.
• Source materials for small works and service-related jobs.
• Raise purchase orders for system training requests on behalf of Technical Managers and Service Engineers.
• Create purchase orders for IT stock and subscriptions for the IT department.
• Process approved requisitions into purchase orders for project materials and subcontracted services, keeping budgets and delivery timelines aligned.
• Respond quickly to urgent procurement needs tied to operations or service delivery.
• Serve as the day-to-day procurement contact for suppliers and partners.
• Confirm order acknowledgements, lead times, delivery schedules, and any site-specific requirements.
• Manage local and regional supplier accounts on a daily basis.
• Support pricing discussions, including project pricing, delivery terms, lead times, and service scope, within the approved authority level.
• Maintain the savings tracker and support reporting requirements.
• Track and report supplier SLAs to the Procurement Manager Europe and Head of Procurement & Logistics Europe.
• Ensure purchasing activity follows internal procurement policies and procedures.
• Keep complete records for POs, confirmations, and delivery documentation.
• Support after-sales needs by helping Logistics with returns when required.
• Assist the AE/Design team in identifying strategic product or solution options when needed.
• Work with internal stakeholders to ensure purchases are completed within budget and on schedule.
• Coordinate reordering of inventory, van stock, and health and safety equipment with warehouse colleagues.
• Escalate supplier delays or supply risks that could affect customer commitments or contractual obligations.
• Collaborate closely with project managers, service managers, technicians, and warehouse/logistics teams.
• Monitor stock trends and produce forecasts to support project demand.
• Train other departments on procurement processes and the new ERP system.
• Coordinate with other CTCs regarding stock availability and procurement queries.
• Use multiple Europe-based ERP and procurement systems to create POs, process service entry sheets, and confirm transactions accurately.
• Maintain purchasing records linked to projects, service orders, and cost centers.
• Identify and escalate issues related to pricing, supplier master data, or system performance that affect procurement execution.
• Spot recurring procurement challenges and suggest improvements.
• Support the rollout and adoption of standardized procurement tools and processes across Europe.
• Contribute to operational KPIs.
• Work with Accounts and Invoicing teams to resolve invoice questions and support ICO orders.
• Take on additional ad hoc tasks as required.

Skills and Qualifications

• Strong written and spoken communication skills, with the ability to stay effective under pressure.
• Good customer service mindset and professional interpersonal skills.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Strong organizational ability and comfort managing several tasks at once.
• High attention to detail and accurate data handling.
• Ability to communicate clearly with suppliers, partners, and internal teams.
• Experience working collaboratively with customers and colleagues.
• Capability to work across multiple ERP systems.
• Strong analytical thinking and problem-solving skills.
• English fluency; additional European language skills are beneficial.

Education and Experience

• A high school diploma or equivalent is required.
• NVQ in Business Administration is listed as relevant.
• A bachelor’s degree in Supply Chain, Logistics, Business Administration, or a similar field is considered an advantage, or equivalent experience.
• At least 2 years of procurement or strategic sourcing experience is preferred, along with experience in project management or similar technical industries such as security systems, technology systems integration, distribution, or related fields.
• Previous exposure to supplier relationship management and procurement best practices is preferred.
• Experience evaluating suppliers and applying sound buying practices is desirable.
• Background in a service integrator, system integrator, or project-based environment is strongly preferred.
• Hands-on experience with ERP and P2P systems, especially in service-based procurement workflows, is expected.

Additional Information

This role is based in the Dublin area and follows a hybrid arrangement with office-based work. The posting includes support for procurement activities across Europe, coordination with multiple internal departments, and occasional ad hoc requests.

Tools and Systems

The role requires regular use of Microsoft Outlook, Excel, and Word, along with multiple Europe ERP and procurement platforms. It also involves service entry sheets, purchase order creation, confirmations, and accurate record management tied to projects and cost centers.

Working Style

The successful candidate should be comfortable handling pressure, managing multiple priorities, collaborating across departments, and supporting process improvements and standardization efforts.