Pension Administrator

Role Overview

AM Global is seeking a Pension Administrator based in Redcar, England, United Kingdom. This is a full-time, on-site role focused on the accurate handling of pension plan administration, client support, and regulatory compliance.

Core Responsibilities

• Administer a range of pension schemes while ensuring alignment with relevant regulations and internal policies.
• Keep pension records up to date, including contributions, benefits, and changes to plan details.
• Act as a contact point for clients, offering clear support and information on pension-related matters.
• Review retirement applications and make sure all supporting documents are complete and correct.
• Prepare and send required reports to clients, advisers, and regulatory authorities.

Experience and Qualifications

The role calls for prior pension administration experience, ideally between 2 and 4 years. Strong familiarity with pension arrangements, rules, and compliance requirements is important, along with accuracy in data handling and calculations.

Day-to-Day Work

• Respond to customer questions by email, phone, or letter.
• Use internal systems to verify and update records.
• Calculate pension amounts payable to members.
• Process contributions made into pension accounts.
• Move benefits from one pension arrangement to another where required.
• Arrange pension payments.
• Stay current with pension legislation and tax-related rules.
• Provide support with investment and insurance administration.

Skills and Working Style

• Strong understanding of pension schemes and regulatory requirements.
• High attention to detail and accuracy in calculations and data entry.
• Confident use of pension administration systems and Microsoft Office tools.
• Clear communication skills for dealing with clients, colleagues, and outside parties.
• Ability to manage priorities and multiple deadlines effectively.
• Analytical and problem-solving ability for complex pension queries.
• Good organisation and record-keeping habits.
• Comfort with financial and numerical calculations.
• Capability to work both independently and collaboratively in a busy environment.
• Strong commitment to confidentiality and data protection.

Additional Information

This position does not include a stated salary or stipend in the source details. Applicants are expected to bring relevant pension administration experience and be prepared for a fast-paced operational setting.