Order Taker / Cashier

Company overview

Cocolily Chocolates is preparing to launch a new outlet and is looking to hire for an upcoming coffee shop in Ras Al Khaimah, United Arab Emirates.

Role summary

This is a full-time, in-person position for an Order Taker cum Cashier. The selected candidate will manage customer orders, process payments, operate the cash register, and help deliver a welcoming and efficient checkout experience. The role is best suited to someone who enjoys working with customers and can maintain speed and accuracy in daily operations.

Key responsibilities

• Record customer orders accurately and pass them to the relevant team members.
• Handle payments and issue receipts through the cash register.
• Keep the checkout process smooth, quick, and customer-friendly.
• Support a positive service experience by staying attentive and courteous.
• Contribute to overall shop efficiency during busy periods.

Requirements

• Strong verbal communication skills for dealing with customers and coworkers.
• Previous sales exposure, including the ability to encourage product purchases.
• Capability to learn from training and apply operational guidance effectively.
• Background in food and beverage service or a similar environment.
• Comfort with basic arithmetic for accurate cash handling and payment processing.
• A careful, detail-oriented approach with a strong customer-service attitude.
• Adaptability to a fast-moving workplace and changing service needs.
• Experience in retail or confectionery is considered an advantage.

Eligibility

Applicants should already hold their own visa. Preference will be given to candidates on a husband, family, or freelance visa.

Additional information

This position is for an upcoming shop in Ras Al Khaimah, UAE, even though the company description also mentions Dubai in the job title context. The role is based on-site and is focused on delivering efficient front-counter service in a customer-facing setting.