Manager - UX

About the Company

Almosafer Travel & Tourism Co is a major travel business in Saudi Arabia that serves a wide range of customers across the broader travel and tourism landscape. Built around the meaning of its name, which refers to “the traveler,” the company aims to make every trip smooth, tailored, and meaningful. Its products and services are designed to create memorable experiences that reflect Saudi Arabia and the wider region. The organization’s long-term goal is to become the clear leader in travel services, strengthen lasting relationships, and set a higher standard for quality in the Kingdom and beyond. Teams across Saudi Arabia and the region combine local insight with an innovative mindset to help define a new benchmark for travel.

About the Role

This position is for a Product Designer supporting the digital consumer travel journey. You will collaborate closely with engineers, product managers, and fellow designers to turn challenges and opportunities into useful, high-impact experiences. The work calls for a strong grasp of customer behavior, business goals, market movements, and system thinking. The role is suited to someone who enjoys a fast-moving environment, is energized by solving difficult problems, and wants their work to make a real difference.

Profile Requirements

The ideal candidate brings 4 to 8 years of product design experience in a consumer-facing setting, along with a history of delivering mobile and web products successfully.

You should understand product strategy and business needs well, and consistently focus on solving customer pain points.

A strong design mindset and problem-solving approach are essential, along with the ability to deeply understand customers, business context, and the issue at hand.

You must be comfortable defining structure in an unclear problem space without waiting for a detailed brief.

Strong communication skills are needed to explain your work clearly to both technical and non-technical audiences.

Excellent visual design ability is expected, along with hands-on experience using design, prototyping, and whiteboarding tools, plus contributing to a design system.

You should enjoy working collaboratively with designers and cross-functional partners, and be open, transparent, and communicative.

A portfolio in either online or PDF format is required, with up to 3 selected projects that show your design thinking and the value of your work. Applications without a portfolio will not be considered.

Additional Requirements

• Hands-on experience with design and prototyping tools is required.
• Experience conducting qualitative research, including user interviews, surveys, usability testing, and result analysis, is required.
• Ability to use data and analytics to guide design decisions is required.
• Experience working in iterative product teams rather than agency environments is required; e-commerce experience is an advantage.
• High-level English proficiency is mandatory, and Arabic language skills are a plus.

Responsibilities

You will influence the product roadmap by bringing design thinking and customer insight into the process early enough to shape what gets built, not only how it appears.

You will help improve how the team operates by lifting the standard for design quality, craft, and process, while helping create the patterns and rituals that strengthen team performance.

You will turn opportunities into refined, intuitive solutions by balancing business needs, technical limitations, data, and other factors to create value for both customers and the business.

You will work in a fast-paced group of engineers, product managers, and designers to identify customer problems and deliver meaningful solutions across multiple web and mobile platforms.

You will quickly develop concepts and prototypes, using judgment to know when to continue ideation, run testing, or shift direction.

You will lead iterative testing and experimentation to validate assumptions, improve solutions, and increase impact on key performance indicators.

Workplace Values and Growth

Almosafer describes its culture as purpose-led, collaborative, and grounded in doing the right thing. The company values accountability, trust, and teamwork, and aims to create the structure and freedom needed for meaningful contribution from the start. Employees are offered a workplace where ideas can have visible impact, learning and development are ongoing, achievements are recognized, and curiosity and shared momentum are encouraged. The environment is intended to support growth, connection, and purposeful contribution regardless of where a person’s journey began.

Important Notes

No salary, stipend, vacancy count, start date, or application deadline was stated in the source. No separate perk list was provided beyond the company culture and growth-related details included above.