Load Control

Role overview

This position is responsible for handling weight and balance activities for Kenya Airways and partner airline flights. The main objective is to protect the safety of passengers, crew, and aircraft while supporting a strong safety, quality, and security culture across the organization and its partners. The role also requires adherence to aviation, legal, and company standards to help maintain a secure and healthy working environment.

Core responsibilities

• Develop and share shift-based load plans with loading teams so aircraft space is used efficiently and cargo and baggage are handled quickly and correctly.
• Produce precise load sheets covering load distribution, passenger seating, special loads, and last-minute changes, in line with company procedures and customer service agreements.
• Work out EZFW accurately within approved limits to avoid unnecessary fuel uplift and pass this information to Flight Dispatchers on time.
• Provide the shift leader with daily Weight & Balance performance updates so informed, cost-conscious decisions can be made and flight safety maintained.
• Apply safety, security, and emergency requirements consistently at all times.
• Help ensure the workplace remains healthy, safe, and secure in line with industry rules, regulations, company processes, and customer airline requirements.
• Escalate quality, safety, and security concerns, defects, near misses, and non-conformities immediately through the correct reporting channels.
• Send a signed NOTOC copy to OCC for emergency use and notify the destination airport as needed.
• Ensure full compliance with customer airline weight and balance rules and SOPs to support safe operations and legal compliance.
• Keep Flight Dispatchers and flight crew informed of EZFW updates to support optimal fuel uplift, especially on tankering routes.

Skills and qualifications

The role calls for strong communication, attention to detail, and computer literacy. Candidates should hold a Diploma in Flight/Airport Operations or a Certificate in Weight and Balance; a university degree in mathematics, applied sciences, or a related field is an added advantage. Applicants must have at least 3 years of relevant experience in Flight Operations or Airport Operations and be familiar with Kenya Airways commercial activities and processes.

Equal opportunity statement

Kenya Airways is an equal opportunity employer and considers all qualified applicants without discrimination based on age, ancestry, citizenship, color, family or medical leave status, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex including pregnancy, sexual orientation, or any other protected characteristic under applicable law. Candidates who need disability-related assistance or reasonable accommodation during the application process are encouraged to request support.