Licensing Specialist

About the Company

IFZA Dubai is a vibrant and globally diverse free zone community in the UAE. It makes use of the country’s strategic position and advanced infrastructure to deliver fast, dependable, and straightforward company formation support through a wide network of professional partners and government entities.

Role Summary

The Licensing Specialist plays a key role in keeping license renewal workflows moving smoothly and on time. The position focuses on carefully checking documents, entering information accurately into the CRM, and ensuring all work aligns with internal standards. A strong part of the role is keeping renewal cases progressing, following up consistently, and coordinating with the right stakeholders.

Key Duties

• Prepare and submit license applications, establishment card renewal requests, and related amendment submissions.
• Review renewal files in detail to confirm that all information is correct and complete.
• Maintain the CRM system with precise updates and strong attention to accuracy.
• Spot mistakes in applications and immediately alert the relevant Renewal CROs and Consultants so corrections can be made.
• Monitor renewal progress and keep the appropriate team members informed of status updates.
• Work closely with finance, sales, and operations teams whenever coordination is needed to support renewals.
• Support the renewals team in delivering an efficient process and strong overall performance.
• Carry out any additional work-related tasks assigned by management.

Requirements

• Strong command of English is essential.
• Speaking additional languages is considered an advantage.
• Good computer skills, including working knowledge of MS Office, are required.
• Prior familiarity with CRM systems is beneficial.
• Basic understanding of accounting concepts and moderate numerical ability are needed.
• High attention to detail is important for success in this role.
• Clear communication skills and the ability to work well in a multicultural environment are necessary.

Experience

Applicants should have proven experience handling data processing tasks and using CRM systems. Experience in licensing, amendments, cancellations, or immigration-related work is helpful, though not compulsory.

Benefits

• Work as part of an international team representing more than 50 nationalities.
• Receive 24 days of annual leave.
• Annual flight allowance to travel home.
• Life insurance coverage.
• Medical insurance coverage, with an option to upgrade at your own expense.
• Opportunities to join company events, staff gatherings, and team-building activities.
• Exposure to learning, development, and growth opportunities within the organization.
• Be part of a driven team and a forward-moving company culture.