Front Office Duty Manager

Role Overview

Svenska Design Hotels, a Swedish boutique hotel group, is hiring for a Front Office Executive / Senior Associate / Supervisor / Duty Manager at its 5-star luxury property in Kakinada, Andhra Pradesh. The position offers a salary in the range of Rs. 2.40 lakhs to Rs. 3.00 lakhs per year.

Key Responsibilities

• Create a welcoming first impression for guests by greeting them courteously and offering attentive, tailored support throughout their visit.
• Guide and support the front office team to maintain a positive, cooperative, and service-driven work culture.
• Oversee smooth handling of arrivals, departures, and room bookings, while resolving guest issues quickly and professionally.
• Communicate clearly in English to assist a varied guest base, answer queries, and share accurate information.
• Apply knowledge gained through hotel management education to maintain strong service standards and reflect the brand experience associated with Svenska Design Hotels.
• Work with sales and marketing teams to identify upsell and cross-sell opportunities that support revenue growth.
• Plan and deliver training sessions to strengthen team capability and keep service quality consistent.

Qualifications and Skills

The role requires a candidate with an undergraduate degree or diploma in hotel management and at least 5 years of front office experience in hotels. Strong English communication is essential, while Telugu is preferred.

Application Note

Interested candidates should send their resume along with their current and expected compensation details to hr.kakinada@svenskahotels.com.