Fleet Officer Telematics

About the Company

MAX is building next-generation mobility across Africa and other emerging markets, with a focus on safe, affordable, accessible, and sustainable transportation. The company combines technology, energy infrastructure, and financial innovation to support commercial drivers and transport operators through subscription-based access to vehicles, insurance, digital wallets, and e-hailing solutions.

From a starting point of 200 drivers in 2015, the company has expanded to support more than 55,000 riders, known internally as Champions, across Nigeria, Ghana, and Cameroon, with plans to scale further across the continent.

Vision, Mission, and Values

The organization’s purpose is to improve mobility through technology, financial inclusion, and clean energy solutions. Its work culture is grounded in the following values:

• Transparency: keeping all stakeholders informed and included.
• Integrity: staying consistent and true to commitments.
• Initiative: encouraging bold thinking and innovation.
• Partnership: fostering collaboration and openness.
• Safety: ensuring rides are secure, dependable, and comfortable.

Impact and Growth

The company has helped more than 55,000 riders access income-generating assets through a rent-to-own, pay-as-you-go model. To help riders get started quickly, it also offers a package of support that includes licensing, insurance, health coverage, maintenance, and emergency assistance.

After beginning with low-emission vehicles, the business has shifted fully to electric vehicles and is working toward deploying more than 10,000 EVs across Nigeria and Ghana by 2025. It is also developing solar-powered battery swap stations to allow battery changes in under 3 minutes.

This model is designed not only to support riders’ livelihoods, but also to reduce emissions, lower fuel costs, and cut maintenance expenses.

Funding and Strategic Backing

MAX has raised over $70M from investors and strategic partners including Lightrock, Global Ventures, Yamaha, Mastercard, Shell Foundation, Novastar Ventures, Goodwell Investments, Breakthrough Energy Ventures, Techstars, and DLM Capital. In December 2021, the company completed the first close of its $31M Series B round and is now targeting more than $100M in the next 12 months to expand mobility infrastructure and unlock growth across Africa.

Role Overview

The Fleet Officer Telematics will be responsible for vehicle tracking, maintenance documentation, and fleet-related reporting. This role requires strong attention to detail, the ability to work with GPS-based systems, and coordination with internal teams to support smooth fleet operations.

Key Responsibilities

• Set up and oversee tracking devices across the vehicle fleet.
• Make sure every vehicle remains actively monitored.
• Track vehicle movement and confirm that units stay within approved primary locations.
• Support the Collections, Recovery, and Welfare teams as needed.
• Escalate unusual events quickly and report operational issues to management without delay.
• Use GPS tools to monitor drivers and help locate vehicles in theft-related situations.
• Review data to improve operational performance and efficiency.
• Prepare job cards for vehicles brought in for preventive maintenance at any MAX location.
• Run and record champion satisfaction surveys.
• Issue vehicle exit clearance when required.

Requirements

• Excellent written and verbal communication skills.
• Strong people skills and the ability to work effectively with others.
• Solid understanding of inventory control concepts and procedures.
• Comfortable using Microsoft Office and Google Workspace tools.
• Working knowledge of fleet management practices.
• Strong analytical and critical thinking ability.
• Careful, accurate, and detail-oriented approach to work.
• Ability to handle sensitive information with confidentiality and completeness.
• A degree in Engineering, Sciences, Finance, Accounting, or a related field.
• At least 2 years of relevant work experience.

Workplace Culture

The company describes its environment as one built on drive, empathy, humility, initiative, diligence, candour, collaboration, and a strong bias toward technology and automation.

Benefits

• Competitive compensation and benefits.
• Health insurance coverage.
• Regular performance conversations and reviews.
• Supportive, high-performing teammates and an enjoyable work atmosphere.

Equal Opportunity

The employer welcomes applicants from all backgrounds and emphasizes diversity and inclusion regardless of appearance, gender, sexual orientation, colour, tribe, nationality, or disability.