Field Verification Officer

About the Role

We are hiring Field Verification Officers to assist with verification work across Indonesia. The role involves on-ground checks, documentation review, and timely reporting to support operational accuracy.

Key Responsibilities

• Travel to customer or employee locations to confirm address details.
• Check employment information by visiting company offices whenever needed.
• Assist with education and document verification tasks.
• Carry out verification calls over the phone.
• Enter verification outcomes into the system accurately.
• Use mobile applications to collect photos and other field evidence.
• Draft and submit complete reports within the required timeline.
• Handle all information with strict confidentiality.
• Escalate doubtful, incomplete, or inconsistent details to the operations team.

Requirements

• 1–4 years of experience in field verification, banking, telecom, collections, field sales, or a closely related function.
• A graduate degree is mandatory.
• Willingness to travel locally as part of the job.
• Having a personal vehicle and valid driving license is an advantage.
• Comfort with basic mobile applications and reporting software.
• Strong communication ability in the local language.
• Basic English proficiency is preferred.

Skills

• Integrity and accountability
• Attention to detail
• Time management
• Independent working
• Report writing
• Field verification
• Communication skills

Experience

The preferred background includes about 3 years in field verification, banking, telecom, or collections.

Work Location

This is an in-person role.

Additional Information

Employment type: Full-time.