F&B Assistant Chief Steward

Role overview

Marina Bay Sands is looking for an F&B Assistant Chief Steward to help maintain exceptional cleanliness, sanitation, and operational standards across kitchen and stewarding areas. The position supports smooth daily operations, team coordination, inventory control, training, and compliance with hygiene and safety requirements.

Key responsibilities

• Ensure every kitchen outlet consistently meets the highest hygiene and sanitation standards in line with health department and stewarding requirements.
• Oversee all ware-washing activities and the cleaning of food preparation spaces.
• Check equipment regularly to confirm it is properly maintained and functioning well.
• Track stock levels for chinaware, glassware, flatware, service items, and specialty equipment, then raise requests for replenishment when needed.
• Set par levels for china, glass, utensils, flatware, and small equipment, and reorder items as required.
• Prepare weekly duty rosters for stewarding team members.
• Plan and adjust schedules for part-time staff based on forecasted business levels.
• Approve regular leave, vacation requests, and overtime for team members, excluding your own leave approvals.
• Coordinate semi-annual inventories with the outlet manager.
• Evaluate team member performance and handle training and disciplinary matters when necessary.
• Make sure stewarding staff receive proper safety and sanitation training.
• Design and deliver additional training programs for the Assistant Chief Steward and stewarding team.
• Promote cross-training across the team.
• Coach, advise, and direct team members so they perform their duties correctly.
• Coordinate periodic performance reviews for assigned staff.
• Prepare team members for advancement and promotion opportunities.
• Recommend staffing actions such as hiring, promotion, demotion, and separation when appropriate.
• Recommend salary and wage adjustments within approved limits.
• Ensure service-related complaints and poor-service investigations are handled properly and used to drive improvement.
• Control labor costs within approved targets.
• Maintain accurate departmental records needed for smooth operations.
• Keep close communication with other hotel departments.
• Build strong working relationships across teams and support employees in reaching their full potential.
• Share relevant updates and matters of interest with the Food & Beverage and Culinary divisions.
• Coordinate with department heads on activities that affect multiple departments.
• Confirm kitchens are fully cleaned and free of dirt before handing over to the next duty manager.
• Conduct daily walkthroughs with cleaning contractors about 30 minutes before the end of the scheduled shift.
• Document and report incidents promptly so corrective action can be taken immediately.
• Carry out daily spot checks during operations.
• Ensure buffet equipment is polished and ready before being placed on the buffet line.
• Verify that dishwashing areas are adequately staffed.

Requirements

• A diploma or degree in hospitality or a related discipline is preferred.
• At least 5 years of stewarding or similar janitorial experience.
• Minimum 1 year of experience in a multi-unit environment.
• At least 2 years of supervisory experience.
• At least 2 years of hands-on experience covering banquet operations from setup through breakdown.
• Certification in sanitation management is required.
• Strong working knowledge of sanitation standards and requirements.
• Understanding of pest control and elimination practices.
• Knowledge of P&L statements and budgeting.
• Demonstrated leadership skills and the ability to be flexible, patient, fair, firm, and understanding.
• Ability to work closely with management and operate independently.
• Comfort working in a fast-paced environment.
• Capability to stay calm, think clearly, and resolve conflicts rationally when dealing with guests or team members.
• Composure under pressure.
• Ability to complete all required Stewarding Department paperwork.
• Willingness to follow attendance expectations, departmental rules, and company policies.

Additional information

Marina Bay Sands states that it is building a diverse, equitable, and inclusive workforce and offers equal opportunity as the company grows its talent base in Singapore. Employees are expected to follow all company rules, regulations, policies, procedures, code of conduct, and business ethics requirements.

Work environment

This is a full-time onsite role based in Singapore.