Executive Assistant to the CEO

About Tatcha

Tatcha is a skincare company inspired by enduring Japanese beauty traditions, blending botanicals from Japan with clinically backed ingredients to create formulas that are both effective and gentle. Its approach is guided by the idea of hinou dokon, or “skin-mind same root,” reflecting the belief that skin health and mental well-being are closely connected. The brand’s mission centers on caring for people through skincare, with every step from concept development to clinical evaluation designed to support mindful rituals that nurture both skin and mind.

Role overview

The Executive Assistant will provide high-level support to the CEO and serve as a reliable extension of the executive office. This position is responsible for helping the CEO stay organized, informed, and focused in a fast-moving environment where priorities shift frequently. Success in this role requires composure, sound judgment, strong discretion, and the ability to stay several steps ahead.

Core responsibilities

• Manage the CEO’s calendar across global time zones, balancing competing priorities and protecting time for critical work.
• Review, filter, reply to, and route incoming messages and correspondence for the CEO.
• Arrange all aspects of domestic and international travel, including flights, lodging, ground transport, and detailed itineraries.
• Serve as a dependable point of contact between the CEO and both internal teams and outside partners.
• Stay ahead of upcoming obligations, keep the CEO updated on time-sensitive matters, and complete follow-through without prompting.
• Assist with executive-level communications, presentations, meeting agendas, and briefing documents.
• Prepare and process expense reports and manage confidential materials with professionalism.
• Help coordinate onboarding for new executive leaders, including logistics and integration into Tatcha’s culture and operating style.
• Support planning and execution of executive off-sites, leadership gatherings, and company-wide meetings.
• Take on additional projects and priorities assigned by the CEO or management team.

Qualifications

• At least 5 years of experience supporting C-suite or senior leaders in a demanding environment, ideally within beauty or luxury.
• A bachelor’s degree is required.
• Strong planning, organization, and time-management abilities with excellent attention to detail.
• Clear written and verbal communication skills, paired with a strong understanding of business etiquette.
• Professional presence, calm under pressure, and excellent people skills.
• A global perspective and interest in different cultures and customs.
• Proven ability to manage sensitive information with discretion.
• Comfort working independently, prioritizing multiple demands, and adjusting quickly as needs change.
• Proactive mindset with a habit of anticipating needs before they are stated.
• Advanced experience using Google Workspace and/or Microsoft 365.
• Must be located in the San Francisco Bay Area and able to work from the San Francisco headquarters at least two days per week.

Compensation and benefits

The expected annual base pay for this role is between $100,000 and $110,000. Final pay will depend on factors such as experience, skill set, education, location, and budget.

This role is eligible for a discretionary bonus based on individual performance and company results. Eligible employees may also receive a benefits package that includes medical, dental, and vision coverage; life, accident, critical illness, and disability insurance; retirement savings plans with company match; paid family leave; education-related programs; paid time off; and paid holidays.

Equal opportunity and additional notes

Tatcha is committed to inclusion and belonging across its workforce, customer base, partners, and communities. Accommodation support is available for candidates with disabilities; requests can be directed to careers@tatcha.com.

The company states that applicants and employees are protected from discrimination under federal law, and that Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by appointment during normal business hours.

Tatcha is an equal opportunity employer and follows protected veteran and disability-related employment standards.

To help protect against fraud and identity theft, candidates are advised to apply only through the company’s careers page. The company states that it will not request financial or banking information before hire.

This job description is not complete and may change to include additional duties assigned by management.

Work arrangement

This is an onsite role in San Francisco with a minimum in-office expectation of two days each week, and the candidate must be based in the San Francisco Bay Area.