Employee Experience Coordinator - Human Resources

About the organization

William Osler Health System is a major Ontario hospital network serving 1.3 million people across Brampton, Etobicoke, and nearby communities. It is known nationally for its focus on patient safety and has earned Exemplary Standing, the top accreditation level a Canadian hospital can receive. The organization has also been recognized repeatedly as one of Canada’s Best Diversity Employers and one of Greater Toronto’s Top Employers. Osler offers broad exposure to high-quality health care delivery, along with practical opportunities to build skills, learn across departments, and grow into future roles.

The system continues to expand in response to community needs, creating space for hands-on development, cross-functional learning, and advancement. With guidance from senior leadership, the organization is working toward world-class care shaped by its people and communities. Osler is looking for people who want a meaningful career in a supportive environment.

Role overview

The Employee Experience Coordinator supports the Talent Acquisition team with recruitment and employee experience administration. The role helps manage the full candidate transition process and provides support on team projects. It also works closely with hiring managers and the team to keep recruitment activities moving smoothly and to cover tasks for the Employee Experience group when needed.

What you will do

• Support Talent Acquisition Specialists and hiring managers with administrative tasks throughout recruitment and onboarding.
• Help ensure the correct interview guides, scoring grids, and other selection tools are used.
• Arrange, administer, and score pre-employment testing and other assessments.
• Coordinate interview schedules by aligning panel availability and booking rooms.
• Manage reference checks, credential verification, and background screening with an outside vendor, confirming completion and identifying concerns.
• Draft internal and external offer letters.
• Contribute as a team member within Talent Acquisition and Employee Experience.
• Handle candidate issues that arise during transition stages and communicate next steps to the right parties.
• Support hiring fairs and related events as required.
• Maintain applicant tracking records so candidate status changes are captured accurately.
• Enter, review, and validate employee information in HR systems, including new hires, transfers, terminations, and benefit enrolments.
• Calculate experience pay before offers are made and in post-hire situations.
• Respond to questions from HR, managers, new hires, and employees about onboarding and transfers.
• Protect the accuracy and integrity of employee data across HR systems.
• Create and maintain employee files in line with internal policies and procedures.
• Keep workflow practices efficient and compliant with organizational rules, HR policies, Total Rewards programs, collective agreements, and applicable federal and provincial employment laws.
• Represent the employer brand positively and help create an excellent experience for candidates and hiring managers.
• Take part in special projects and improvement initiatives related to process and practice enhancements.

What the role requires

• A completed degree, diploma, or certificate in human resources.
• Two to three years of experience entering data into HRIS or payroll systems and producing HR reports.
• At least one to two years of experience in a recruitment coordinator, recruitment assistant, or HR generalist role.
• Recent benefit administration experience, including processing benefit enrolments.
• Preferred exposure to Virtuo HR and Meditech.
• Working knowledge of employment legislation and collective agreement administration.
• Experience in a unionized environment is an asset, and hospital or health care experience is also beneficial.
• Solid understanding of HR processes and best practices.
• Self-motivated, detail-focused, and able to perform well in a fast-paced setting.
• Strong phone communication skills and proper email etiquette.
• Proactive mindset with a strong focus on customer needs.
• Careful attention to detail and good numerical ability.
• Strong time management and organization skills to handle deadlines and payroll cutoffs.
• Excellent communication, interpersonal, and organizational skills.
• Strong client service orientation with the ability to build working relationships.
• Ability to make prompt, sound decisions and deliver strong results.
• Team-oriented approach and willingness to support others.
• Knowledge of employment legislation, collective agreement language, recruitment practices, and employment standards is an asset.
• Strong computer and keyboarding skills, with intermediate to advanced ability in Microsoft Word, Excel, and Outlook, plus HR and applicant tracking systems.
• Ability to travel and work across all Osler sites if needed.
• Alignment with Osler’s values of Respect, Excellence, Service, Compassion, Innovation, and Collaboration.

Working schedule and additional information

The current schedule is days, Monday through Friday, although this may change based on operational needs.

Salary range: $63,433.50 to $79,267.50.

Applications are being accepted from external candidates. The internal application deadline is July 2, 2026.

This is a full-time position identified with #FT.

Osler promotes inclusion and diversity in the workplace and welcomes applicants from a wide range of backgrounds. The organization follows accessible hiring practices in line with the Accessibility for Ontarians with Disabilities Act. Candidates who need accommodation at any stage of the recruitment process can contact Human Resources at the email provided in the source posting.

Only candidates selected for an interview will be contacted. Any information gathered during recruitment will be used only for employment-related purposes.

Workplace location

Brampton, Ontario, Canada. The role is on-site and may involve travel between all Osler locations.