Commercial Associate - Queenstown

About the role

Based in Queenstown, this position offers the chance to contribute to business banking in a location known for its scenery, community feel, and lifestyle advantages. The role is centered on helping Kiwi businesses succeed by delivering practical banking support that creates value for customers and the wider community.

As a Commercial Associate, you will support the day-to-day management of a customer portfolio, evaluate and progress credit applications for commercial lending, and provide banking solutions tailored to business needs. You will work closely with Commercial Growth Managers to strengthen relationships with existing customers, new-to-bank customers, and prospects.

This role is well suited to someone who wants to make an impact while building a strong base in business banking, especially if you bring curiosity, drive, and a willingness to learn.

Key responsibilities

• Oversee the daily administration and servicing of an assigned customer portfolio.
• Review, assess, and process credit requests for commercial loan facilities.
• Develop and deliver banking solutions aligned to customer needs.
• Partner with Commercial Growth Managers to support relationship growth and business development.
• Build trusted relationships with current customers, prospective customers, and businesses new to the bank.
• Contribute to outcomes that help local businesses grow and strengthen communities.

What we are looking for

• Confidence in evaluating more complex financial risk and shaping lending structures.
• Background in business or commercial banking, including financial analysis and lending knowledge.
• Strong customer service skills and clear communication across different audiences.
• A self-starting, practical, and solutions-oriented approach.
• Ability to work effectively on your own and collaboratively within a team.
• Relationship-building skills with a focus on trust, support, and value creation.
• A growth mindset and enthusiasm for learning.

Why this role stands out

• Four wellbeing days each year to help you recharge.
• Flexible working arrangements to support life-work balance.
• A supportive and inclusive team environment where people are valued.
• Challenging and rewarding work with opportunities to develop new skills.

Additional information

Applications close on Sunday 14 June. A position description is available for the Commercial Associate role. This is a role where making an impact matters, and where both you and your whānau are considered part of the bigger picture. Kiwibank describes itself as a place to belong and thrive, with ambition, care, and a focus on doing right by all Kiwi.