Business Development Manager

Position overview

The Business Development Manager will be responsible for expanding revenue and building productive partnerships with important customers across the assigned territory. The role calls for a strong sales mindset, motivation to achieve targets, and a consistent focus on excellent customer service.

Location

This position covers the Greater Boston area, and the preferred candidate should be based within the assigned region.

Key responsibilities

• Serve as the main point of contact between the organization and stakeholders such as stone fabricators, architects, designers, kitchen and bath retailers, builders, general contractors, and stone suppliers within the territory.
• Increase sales and support revenue growth by building strong customer relationships and maintaining a drive to exceed goals.
• Prepare account plans, oversee current accounts, and pursue new business opportunities.
• Use business development and sales expertise to represent a premium brand recognized for quality in the market.
• Manage existing accounts to create long-term, mutually beneficial partnerships.
• Learn each customer’s specific needs, preferences, and project requirements, then recommend suitable solutions.
• Keep regular communication with the Sales Manager and share account updates, call notes, and activity reports.
• Use CRM tools to track customers, maintain records, analyze requirements, and manage account information.
• Preserve current customer relationships while building new ones through networking, site visits, and product presentations.
• Design and carry out customer and sales plans that support business expansion.
• Identify, pursue, and develop new opportunities in the premium countertop market.
• Research the market to find potential customers and maintain a healthy pipeline of qualified leads.
• Create and execute sales strategies that support revenue objectives and align with broader company goals.
• Become highly knowledgeable about the premium countertop product range and communicate product value clearly and persuasively.
• Negotiate contracts, pricing, and commercial terms effectively, then close deals to meet or surpass quarterly and annual targets.
• Monitor industry trends, competitor movements, and market changes to refine sales plans and spot new opportunities.
• Keep customer relationship data accurate in the CRM and present performance updates to management.
• Work with order fulfillment, operations, and logistics teams to ensure a high level of customer service.
• Attend trade shows, industry events, and association meetings to stay current on products and market developments.
• Build a strong professional network that can support new opportunities and partnerships.

Working conditions

• The role requires approximately 75% local travel using a company car to meet current and prospective customers.
• Work schedules may need flexibility, including occasional weekends and overnight travel for customer meetings or events.
• The job involves regular use of desktop computers and peripherals, which requires manual dexterity.
• There may be a need to lift items weighing up to 50 lbs.

Compensation

The expected total compensation for this role is $91,730 to $114,670. This amount includes base pay plus an incentive bonus opportunity. Final base compensation will depend on role-related knowledge, skills, experience, and location.

Equal employment opportunity

The employer provides equal employment opportunity to all applicants and employees regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or covered veteran status, in line with applicable federal, state, and local laws.

The company also follows non-discrimination requirements under applicable state and local laws in every location where it operates.

Unlawful harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status is strictly prohibited, and any interference with employees performing their duties will not be tolerated.