Administrative Support Specialist

About the organization

Valley Health System is a major healthcare provider focused on delivering high-quality patient care and advanced medical services. The organization runs hospitals, clinics, and outpatient centers, with a strong emphasis on compassion, community health, and patient satisfaction. It also supports a collaborative workplace where staff members can contribute meaningfully while benefiting from ongoing investment in technology, training, and outreach.

Role overview

The organization is hiring an Administrative Support Specialist to help keep hospital operations running efficiently. In this position, you will provide broad administrative support to both clinical and non-clinical teams, carrying out clerical, coordination, and organizational tasks that contribute to smooth day-to-day functioning. This is a strong opportunity for someone who is detail-oriented, communicates well, and is comfortable working in a healthcare environment.

Key duties

• Handle incoming and outgoing correspondence and maintain organized communication flow.
• Arrange appointments and support scheduling needs across departments.
• Update, manage, and safeguard patient records and other administrative files.
• Coordinate information exchange between different hospital teams.
• Assist clinical staff with documentation, data entry, and routine clerical tasks.
• Prepare reports and support general administrative documentation needs.
• Respond to phone enquiries in a professional and helpful manner.
• Follow hospital policies and procedures while maintaining confidentiality, professionalism, and a patient-focused approach.
• Support service quality, patient safety, and overall care standards.

Qualifications and experience

Applicants should have a high school diploma or an equivalent qualification. Extra training or certification in office administration or healthcare administration is considered an advantage. The preferred background is one to three years of experience in secretarial or administrative work, ideally gained in a healthcare setting. Strong computer skills are necessary, including working knowledge of Microsoft Word, Excel, and database tools. Experience with electronic health record systems is helpful but not mandatory. No specific license or certification is required. Candidates should also be able to deliver age-appropriate care and service, with awareness of the needs of diverse patient groups.

Benefits

• Access to education and training programs designed to support professional development.
• Competitive pay along with generous paid time off.
• Medical, dental, vision, and prescription drug coverage.
• 401(k) retirement plan with employer matching and discounted stock options.
• Opportunities to grow into future roles within Valley Health System and related organizations.
• A demanding but rewarding workplace centered on excellence in healthcare.

Equal opportunity statement

Valley Health System promotes an inclusive and respectful workplace. The organization provides equal employment opportunity regardless of race, color, religion, age, sex, pregnancy, gender identity, sexual orientation, genetic information, national origin, disability, or veteran status. Diversity, equity, and inclusion are treated as core values that help strengthen the organization’s ability to serve the community.