Regulatory Partner

About the Company

Foodstuffs North Island is a member-owned co-operative behind well-known grocery banners such as Gilmours, New World, PAK'nSAVE, and Four Square. With more than 320 stores and over 27,000 people across Te Ika-a-Māui, the organisation focuses on helping New Zealanders get more from life and aims to be a highly customer-focused and productive retailer.

The Retail Operations & Transformation team concentrates on key performance areas including SAP and regulatory support, store efficiency, checkout performance, and assistance with new store openings and ownership transitions across all three banners.

About the Role

As a Regulatory Partner, you will act as a trusted advisor to Owner Operators and store teams. The role is responsible for driving compliance outcomes and managing regulatory risk across your assigned store portfolio.

You will help improve compliance maturity by coaching, influencing, and working alongside leaders to build strong regulatory habits into day-to-day store operations.

Key Responsibilities

• Take ownership of regulatory compliance results across your portfolio, spot risks early, and make sure issues are fixed and maintained.
• Support behavioural and cultural change in stores so that compliance practices become part of everyday operations.
• Work closely with store leaders through regular site visits, audits, and performance conversations.
• Guide stores through regulatory incidents, recalls, and escalation situations.
• Build capability and accountability through coaching, constructive challenge, and targeted interventions.
• Identify broader systemic risks and contribute to ongoing improvement across the network.

About You

You are a confident, credible regulatory professional who can influence outcomes in a fast-moving retail setting by partnering with people rather than relying on authority.

• At least 5 years of experience in regulatory, compliance, or risk-related roles.
• Hands-on experience in retail regulatory environments such as food safety, restricted sales, hazardous substances, and recalls.
• Strong ability to assess risk, decide priorities, and deliver compliance improvements that last.
• Clear understanding of New Zealand regulatory requirements relevant to retail operations.
• Comfortable working with Owner Operators and store leaders to influence and challenge when required.
• Well-developed organisational skills and the ability to juggle competing priorities across multiple stores.

Benefits

• Free parking, including more than 1,000 carparks and EV charging options.
• Southern Cross health plans available for you and your family.
• Onsite café with subsidised meals, a mini mart, and 5% off at retail stores.
• Flexible working arrangements, a birthday day off, and a variety of on-site social activities.
• Internal learning and development programmes and courses, flu vaccinations, and social network groups known as Tribes.

Diversity, Inclusion, and Accessibility

Foodstuffs North Island values diversity and inclusion and encourages people from all backgrounds to apply, including those with disabilities, additional health or mental health needs, and neurodiversity.

If you need accessibility support during recruitment, such as an interview location adjustment, a sign language interpreter, or assistive technology, you can request help from the recruitment team.

Additional Information

The organisation may use artificial intelligence tools to assist with parts of the hiring process, including reviewing applications, analysing CVs, assessing responses, and checking for possible inconsistencies or verification signals in application materials. These tools support the recruitment team but do not replace human judgment, and final hiring decisions are made by people.

Applicants can contact the recruitment team for more information about how their data is handled.