Marketing Assistant - e-Commerce

Role overview

Levi Strauss & Co. is looking for a Marketing Assistant to back both the marketing and eCommerce functions. The role is centred on helping expand the direct-to-consumer business while supporting a smooth, engaging experience for the brand’s customers.

About Levi’s

Levi’s is more than a fashion label; it represents a long-running commitment to sustainability, originality, and progress. The company is focused on strengthening customer loyalty through excellent service and high-quality products. This position suits someone eager to contribute with energy, take on challenges, and play a part in a brand with a wider cultural impact.

Key focus areas

• Support customer relationship management activity, including engagement initiatives that help grow the CRM program and improve retention through better use of customer data and performance metrics.
• Help improve online merchandising so products are easier to find, more visible, and supported by engaging content that encourages sales.

Responsibilities

• Assist with CRM work across digital and offline touchpoints, with particular attention to loyalty program activity and customer engagement.
• Help plan, schedule, and coordinate EDM campaigns so they are delivered on time and aligned with wider marketing goals.
• Contribute fresh copy for website pages, EDMs, and promotional materials.
• Review customer information and site metrics to improve merchandising decisions and communication performance.
• Work with the team on offers and promotions aimed at loyalty members to support repeat purchases and conversion.
• Keep product details accurate and support inventory-related administration.
• Assist with website merchandising activities to raise product exposure and sales.
• Handle varied planning and administrative tasks that reduce workload across the D2C and wider marketing teams.

Requirements

• Previous exposure to eCommerce marketing, digital merchandising, or a similar area, ideally in retail or consumer goods.
• Working knowledge of CRM platforms and customer engagement methods, especially loyalty programs.
• Comfort with basic data review and website performance metrics to guide marketing choices.
• Strong writing ability for producing compelling content across different channels.
• Experience supporting email marketing campaigns and coordinating projects.
• Proven ability to work across functions and coordinate with multiple internal stakeholders and departments.
• Genuine enthusiasm for the Levi’s brand and a desire to contribute to its culture.
• High attention to detail when managing campaigns, content, and data.

Additional information

This team is best suited to people who are passionate about fashion, culture, and music, and who enjoy staying close to trends and major cultural moments.

Application note

A resume and cover letter are requested, and applications are due by Friday 27 March.

Equal opportunity

Levi Strauss & Co. follows an equal employment opportunity policy and does not discriminate on the basis of race, colour, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or expression, marital status, Vietnam era or disabled veteran status, physical or mental disability, or other protected categories under applicable law. The company also prohibits harassment on any protected basis and maintains an affirmative action program covering recruitment, selection, assignment, promotion, training, and other employment terms and conditions.

Location

The role is based at Level 7, 11 Eastern Road, South Melbourne, VIC, 3205.

Employment details

This is a full-time position.

Internal note

Current LS&Co employees should apply through their Workday account.