Customer Care Representative
Meridian, Indonesia • Penuh Waktu
Jadilah yang pertama mendaftar
- Pengalaman
- Setiap
- Gaji
- —
- Lowongan
- 1
- Diposting
- 5 jam yang lalu
- Work mode
- Di kantor
- Eligibility
- Open to candidates who are positive, people-oriented, and able to work full time onsite in Meridian, Idaho. Applicants with homebuilding or construction experience may have an advantage, though it is not required.
- Resume
- Required to apply
Where you'll work
Deskripsi pekerjaan
About the Role
CBH Homes is seeking a personable, solutions-driven professional to support homeowners during an important stage of their journey. This position is part of a fast-growing organization that emphasizes strong communication, collaboration, and outstanding homeowner service.
More than a standard customer care job, this opportunity is designed for someone who wants to build a career, contribute to a high-performing team, and make a meaningful impact through excellent service.
Key Responsibilities
- Connect with homeowners and trade partners by phone and email to address questions and coordinate next steps.
- Arrange repair appointments and track service requests through completion.
- Assist with identifying practical solutions to common homeowner issues in a timely manner.
- Work closely with several internal teams to make sure concerns are handled efficiently.
- Provide every customer interaction with professionalism, warmth, and a service-first mindset.
- Balance several priorities at once while keeping work accurate, organized, and detail-focused.
Work Location and Company Update
This is a full-time, onsite position based at CBH Homes’ headquarters in Meridian, Idaho, and it is open immediately.
The company is currently undergoing a major transition: a new headquarters is being built in Caldwell, Idaho, and this role is expected to relocate there in 2027.
CBH Homes also highlights competitive benefits and a well-known holiday celebration as part of its workplace culture.
Requirements
- A positive outlook and excellent verbal and written communication skills.
- Strong organizational habits with the ability to manage multiple tasks at once.
- A calm, solution-oriented approach when dealing with problems or pressure.
- Comfort working in a busy, fast-paced, team-driven setting.
- Experience in homebuilding or construction is helpful, but not mandatory.
Benefits
- Employer-paid health coverage at 100%, including medical, dental, and vision.
- Competitive compensation.
- Quarterly bonus opportunity.
- Retirement plan options with employer matching.
- Paid time off.
- Annual performance and growth reviews.