Cluster Manager / Area Manager

About the Company

Jubilant FoodWorks Limited is one of India’s biggest foodservice businesses and operates as part of the Jubilant Bhartia Group. Founded in 1995, the company owns the exclusive master franchise rights for Domino’s Pizza in India, Sri Lanka, Bangladesh, and Nepal. It also has exclusive rights to run Popeyes in India, Bangladesh, Nepal, and Bhutan, along with Dunkin’ in India. The business has a large store footprint across multiple cities and countries, including owned brands and overseas operations through its subsidiary.

Role Overview

This position sits within a business that is expanding rapidly and aims to scale into a multi-business, multi-product, and multi-country operation with more than 2,000 restaurants. The role focuses on cluster and area-level operational leadership, with responsibility for production planning, warehousing, procurement, inventory control, logistics, quality standards, and operational efficiency.

Key Responsibilities

• Plan production and warehouse activities, while coordinating procurement to support smooth operations.
• Introduce process improvements that raise efficiency across the operating network.
• Strengthen quality standards while driving the highest possible cost savings.
• Manage store operations by maintaining ideal inventory levels without disrupting production or distribution.
• Prevent stock-outs and track operational feedback, yield reports, and audit outcomes.
• Maintain commissary performance through inventory holding control, supply chain coordination, and store replenishment.
• Monitor stock availability and arrange timely deliveries to ensure merchandise reaches stores as scheduled.
• Oversee logistics and work with internal and external partners to deliver efficient and economical transport solutions.
• Control budgets in line with approved spending and operational targets.
• Ensure quality standards are followed throughout operations and that internal and external customer expectations are met.
• Address equipment issues by identifying breakdowns and applying troubleshooting methods.
• Coordinate regional logistics requirements and support other regional commissaries as needed.
• Optimize manpower and machinery usage to improve output and productivity.
• Promote good manufacturing practices and strict compliance with Domino’s Pizza International quality standards.
• Track KRA progress and ensure performance targets are achieved.
• Support internal and external audit compliance and respond to feedback from business partners and operations teams.

Requirements

• Any graduate is eligible to apply.
• Strong experience or capability in cluster operations, area management, and team coordination.
• Knowledge of store operations, warehouse planning, procurement, and supply chain processes.
• Ability to manage audits, inventory control, cost optimization, and budget discipline.
• Comfort working in a fast-paced, multi-location operational environment.
• Capability to troubleshoot operational and equipment issues and maintain process discipline.

Additional Information

The role is based in Chennai, India. The compensation offered is INR 4,00,000 to INR 9,00,000 per year. No separate details were provided for perks, openings, start date, or application deadline.

Business Objective

The position is part of a large-scale transformation and expansion effort. The overall goal is to support sustainable growth through stronger operations, better logistics, improved quality, and tighter cost control across the network.