Part-time Receptionist

Job Purpose

CareChoice Clonakilty is looking to hire a part-time Receptionist. The position is built around a flexible schedule across Monday to Sunday. In this front-desk role, you will work closely with teams across the organisation, delivering warm customer service, practical administrative assistance, and a professional, confidential experience for everyone who makes an enquiry.

Main Responsibilities

• Manage the switchboard and transfer calls in a polite, efficient, and professional way.
• Keep the reception area and desk clean, organised, and presentable at all times.
• Provide secretarial and administrative assistance to managers when required.
• Use office systems and equipment confidently, including Word, email, internet, Excel, PowerPoint, photocopier, franking machine, fax machine, and related tools.
• Complete the paperwork required for resident admissions and discharges.
• Enter resident information into files and ensure records stay accurate and current.
• Handle cash receipts, log them correctly, and provide receipts to customers.
• Sort, manage, and coordinate incoming and outgoing post.
• Direct any questions about bed availability to the appropriate manager.
• Maintain resident files, including filing active records and archiving older documents.
• Place supply orders through the company purchasing system as needed.
• Support complaints management and help ensure compliance with the organisation’s complaints policy.

Person Specification

• Comfortable using IT systems and basic office software.
• Good awareness of health and safety practices.
• Able to collaborate effectively as part of a team.
• Flexible and able to adapt to changing priorities.

Benefits

• On-site parking.
• Discounted food.
• Wellness programmes.