Network Operations Engineer I

About the company

Sony Interactive Entertainment (SIE) is the organization behind the PlayStation brand and is part of Sony Group Corporation. The company develops advanced hardware and network services used by more than 100 million people, and it plays a major role in global entertainment through its well-known intellectual properties.

In this role, you will contribute to the operation and ongoing improvement of a worldwide, high-capacity backbone network that connects data centers, studios, cloud platforms, and core production systems supporting PlayStation experiences.

Role overview

This opportunity is aimed at early-career network engineers with roughly 1 to 2 years of practical experience who want to deepen their knowledge of large-scale networking. The position offers exposure to real production infrastructure, collaboration with an experienced engineering team, and room to contribute ideas around automation, architecture, and operations.

Key responsibilities

• Support day-to-day operation of a global production network, including incident handling, planned changes, maintenance work, deployment support, and ongoing improvements.
• Investigate and resolve connectivity problems across backbone, data center, and cloud-based environments.
• Track network health through telemetry and analysis platforms such as sFlow and IPFIX, and help identify the source of performance issues.
• Help create and maintain operational procedures, technical documentation, and runbooks.
• Work regional shifts as part of a follow-the-sun coverage model to provide 24-hour network support.
• Take part in a weekend on-call rota, with coverage of up to 12 hours per day.

Required experience and skills

• About 1 to 2 years of relevant hands-on experience in network operations, networking engineering, or a related discipline.
• Strong grasp of core networking concepts, including TCP/IP, routing, switching, VLANs, and subnetting.
• Practical exposure to routing protocols such as OSPF, IS-IS, or BGP concepts.
• Experience handling routers and switches in a live production environment.
• Ability to troubleshoot problems in a structured way and explain findings clearly.
• Working familiarity with version control tools such as Git.
• Ability to collaborate effectively within a team.

Preferred exposure

• Knowledge of MPLS, BGP, IPv6, or VPN services.
• Experience using Linux systems or writing scripts in Python or a similar language.
• Exposure to network monitoring, telemetry, or observability platforms.

Additional information

Sony Interactive Entertainment conducts background checks at the offer stage for all new hires. These checks may include criminal background checks for certain roles, and the company will process personal information to complete them.

Applicants should also review the Candidate Privacy Notice for details on what personal data is collected, how it is used, who it may be shared with, and the rights available under data protection laws.

Equal opportunity and inclusion

Sony is committed to equal opportunity in hiring and employment. Candidates are considered without regard to gender, gender identity or expression, race, colour, nationality, ethnic origin, religion or belief, marital or partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership, or any other legally protected status.

The company aims to maintain an inclusive workplace, encourage participation from everyone, and support diversity. It is also a Fair Chance employer and will consider qualified applicants with arrest and conviction records.