Customer Success Manager Internship
Mumbai, Maharashtra, India · Full Time internship
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- Stipend
- Stipend: INR 25,000 – INR 30,000 / month
- Duration
- 3 months
- Start
- Immediately
- Openings
- 3
Applicants must be available full-time for an in-office internship, able to begin between August 4, 2026, and September 8, 2026, and commit to the entire 3-month duration. Candidates should also possess relevant skills and enthusiasm for the role.
- Work mode
- In office
- Resume
- Required to apply
About the internship
About the Internship
This internship offers the opportunity to work as a Customer Success Manager at Mple AI, a pioneering AI-driven SaaS platform revolutionizing training and skill development. You will leverage your abilities in communication, project oversight, and data analysis to enhance customer satisfaction and engagement.
Key Responsibilities
- Develop and nurture enduring relationships with important client accounts by understanding their unique requirements and providing customized solutions.
- Coordinate with the engineering team to quickly resolve any technical challenges or queries from customers.
- Work alongside multiple departments to oversee and monitor project schedules and deliverables.
- Create and execute strategies aimed at boosting customer success, retention, and expansion.
- Apply MS Excel skills to interpret customer data, discerning patterns to elevate client satisfaction.
- Regularly check in with customers to guarantee their continuous success with the company's offerings.
- Support the design and delivery of training sessions to improve customer knowledge and product utilization.
Who Can Apply
- Candidates available for a full-time, on-site internship.
- Applicants able to commence the internship between August 4, 2026, and September 8, 2026.
- Those who can commit to a 3-month internship duration.
- Individuals possessing relevant skills and keen interest in customer success management.
Compensation and Benefits
- Monthly stipend ranging from INR 25,000 to 30,000.
- Certification upon completion.
- Letter of recommendation provided.
- Flexible working hours with a 5-day workweek.
- Casual dress code policy.
About Mple AI
Mple AI is a cutting-edge AI-based SaaS platform that transforms organizational training by enabling the creation and delivery of dynamic, interactive learning content rapidly and at scale. It supports educators, L&D teams, and businesses to implement quizzes, simulations, roleplays, micro-courses, and AI-powered coaching tools efficiently, driving measurable improvements in learning outcomes.