Assistant Store Manager

Role overview

This position is for a commercially focused Section Manager / Assistant Store Manager at ZARA, supporting retail stores in Singapore. The role calls for someone with a strong fashion retail background who can help grow sales, guide and develop the team, elevate customer experiences, and maintain excellent store standards while contributing to overall business performance.

Key responsibilities

• Improve departmental sales, profitability, and core retail performance metrics.
• Set the tone for customer service and ensure brand expectations are consistently followed on the shop floor.
• Review sales trends, customer buying patterns, competitor activity, and product movement to support trading decisions.
• Oversee stock movement, replenishment, best-selling items, inter-store transfers, cycle counts, and inventory accuracy.
• Deliver strong commercial execution along with effective visual merchandising standards.
• Address customer questions and concerns in a professional and solution-oriented manner.
• Assist with staff scheduling, manpower planning, and productivity management.
• Coach, encourage, and develop team members to raise performance levels.
• Ensure adherence to SOPs, cash controls, loss prevention practices, health and safety rules, and audit requirements.

Required background

Candidates should have at least 4 years of retail management experience, ideally gained in fashion retail, apparel, lifestyle, or other specialty retail environments. A solid grasp of store operations, customer experience, visual merchandising, sales performance, and inventory management is important. Experience leading teams in a fast-paced retail setting and a strong commercial mindset are key to success in this role.

Skills needed

The role requires leadership, people management, retail operations knowledge, commercial thinking, sales analysis, customer service, visual merchandising, inventory control, communication, problem-solving, decision-making, and strong organization.

Additional notes

The source description references retail stores in Thailand, while the listed location is Singapore. No further details were provided for salary, perks, openings, or eligibility beyond the experience expectations above.