Warehouse Executive

Role overview

This position is responsible for supporting and coordinating warehouse operations so that daily physical activities and system processes run smoothly, safely, and in line with company and ISO expectations. The role also involves team supervision, planning, reporting, and continuous improvement across warehouse functions.

Key duties

• Support the supervision of warehouse physical activities and related system processes.
• Track customer needs closely and keep operational practices aligned with the latest requirements and ISO standards.
• Ensure day-to-day warehouse work is covered with sufficient manpower.
• Coordinate with customer service teams to keep shipment clearance and delivery activities on schedule.
• Conduct toolbox meetings before each shift to communicate key updates, targets, and safety points.
• Assign and train staff appropriately across departments to build capability and productivity.
• Make sure warehouse activities are completed on time, with quality, and in a safe manner.
• Set team KPI targets and monitor progress regularly.
• Maintain adequate auxiliary materials for operations and packaging training.
• Plan storage space, manage physical inventory, and arrange transfers from the warehouse to mainland locations when required.
• Review and respond to emails, and follow up on open or urgent matters.
• Prepare in advance for the next day’s work, including safety readiness, damaged bag control, overtime planning, and training needs.
• Patrol warehouse areas such as yard, weigh bridge, and seabulk zones during morning, afternoon, or evening shifts.
• Compile and verify reports for daily meetings.
• Arrange overtime manpower when necessary.
• Attend daily meetings and carry out follow-up actions and required arrangements.
• Ensure supervisors keep equipment properly maintained and sent for repair when needed.
• Enter damaged bag information manually into the WMS.
• Compile WMS issue logs and report them to the customer.
• Gather, analyse, and present operational data to senior management to support process and system improvements.
• Review staff performance and provide coaching, motivation, guidance, and counselling where necessary.
• Ensure warehouse staff follow safety procedures and protect warehouse security.
• Report any accident or incident to the Warehouse Manager without delay.
• Keep the warehouse clean, orderly, and free from hazardous or harmful conditions.
• Manage personnel matters such as annual leave and overtime scheduling.

Health, Safety and Environmental responsibilities

• Prioritise health, safety, and environmental matters in all operations.
• Help prevent environmental pollution and support workplace safety and health for everyone on site.
• Ensure staff use the required personal protective equipment, including safety shoes, respiratory protection, and luminous uniforms.
• Raise concerns and improvement ideas whenever needed.
• Share good practices and positively influence team members and peers.
• Make sure spill kits are available at designated locations with sufficient absorbent materials and that waste is disposed of properly.
• Keep passageways, staircases, and access routes to emergency and firefighting points clear at all times.
• Continuously reinforce health, safety, and environmental awareness during toolbox meetings and regular training.
• Support the spillage control emergency plan.

Requirements

• Proven warehouse operations experience with a strong understanding of warehouse best practices.
• Demonstrated ability to lead, develop, and manage teams successfully.
• Working knowledge of write-off and raking management.
• Hands-on experience in end-to-end inventory management.
• Strong leadership skills with a focus on maintaining safety policies.
• Must be able to work on Jurong Island.